Category Manager

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

About PhonePe

PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system. We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity.

Travel & Transit on PhonePe App

To provide top-notch experience to users for their travel needs, we have partnered with leading OTA players in the industry for listing their services exclusively on the PhonePe app. The aim is to make the PhonePe app an end-to-end travel destination for users and be the preferred destination for their daily commute needs as well.

Key Responsibilities

1. Responsible for user acquisition, Partner growth, Category deepening, funnel analysis and product improvement

2. Drive key campaigns, communicate and analyze the impact of the same.

3. Should be able to understand the depth of customer journeys, experience optimization and app nudges.

4. Be accountable for all business metrics of the category along with all key inputs which would drive the business.

5. Be responsible for growth and development initiatives across partners and for drawing out the consumer adoption plan and work with various stakeholders to operationalize the plans.

6. Work closely with Marketing/ CRM teams to drive relevant customers in the category and chart out the monthly asks for the category.

7. Run multiple experiments that can drive growth and analyse the impact.

8. Have a strong product/solution orientation and ability to work with internal Product, Analytics and Engineering teams to accomplish this objective.

9. Visibility on blockers across functions and coordinating with stakeholders both inside PhonePe and on the partner (client) side.

10. Working closely with partners and keeping track of their conversion numbers; suggesting them best practices to maintain hygiene and increase the conversion in the funnel.

11. Should be on strong on execution side and should have the mindset of learn fast, fail fast.

12. Work with the Business Finance team and different functional teams for monthly/ annual planning.

13. Develop a holistic understanding of the overall travel & transit landscape in the country/developments/opportunities.

14. P&L Management:

1. Responsible for category top-line and revenues

2. Annual & Monthly go-lives and planning

If you:

• Have a passion for business growth and driving TOF, and a go-getter attitude to solve problems
• Have experience in handling/ generating revenue for the organization
• Want to create an impact in one of the most dynamic business environments
• Find meeting new people and forging lasting relationships exciting
• Have a solutioning mindset - should be able to work with Product & Tech teams seamlessly
• Are comfortable with all aspects of planning, budgeting, tracking and optimization of costs

This is the role for you!

Eligibility

• MBA/B.Tech from Tier-1/2 institution with a minimum 3-4 years of overall experience, 1-2 years of relevant travel/transit and industry experience
• A significant part of this experience should be in the partnership management or Sales/Business Development domains
• Prior experience in travel/transit space would be preferred

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Life at PhonePe

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