Channel Solutions Engineer

Trend Micro is seeking a French-speaking Channel Solutions Engineer to strengthen its partner ecosystem and drive joint customer success. This role involves working with Channel leadership, Solutions Engineering, Product, Marketing, and Partner teams to elevate partner technical capabilities. As a technical advisor to MSSPs, GSIs, VARs, and strategic resellers, you will help them position, demonstrate, and deploy Trend Micro's cybersecurity platform, acting as a bridge between partner needs and platform capabilities to drive scalable adoption and shared revenue growth.

Must Have

• Serve as primary technical advisor for strategic channel partners
• Develop deep understanding of partner business models and challenges
• Deliver impactful demos, presentations, and technical storytelling
• Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors
• Represent the company as a technical evangelist at partner events and trainings
• Develop high-quality channel enablement content references
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success
• Provide insights to Product Management based on partner feedback
• Support partner-led Proof of Concepts (POCs)
• Maintain deep knowledge of platform capabilities and competitive positioning
• Travel within Canada for partner meetings and engagements
• 5+ years experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales
• Proven experience working with MSSPs, GSIs, resellers, or other channel organizations
• Strong understanding of public cloud technologies (AWS, Azure, GCP)
• Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization
• Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments
• Excellent communication and presentation skills
• Experience training partner technical teams and executives
• Demonstrated ability to deliver compelling demos and technical enablement programs
• Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape

Good to Have

• Experience in a fast-paced SaaS or cybersecurity startup ecosystem
• Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies
• Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell)
• Experience building partner solution offerings, runbooks, or service blueprints
• Background in SOC operations, threat hunting, or incident response
• Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA)
• Strong technical storytelling skills
• Passion for mentoring, training, and scaling technical knowledge
• Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery
• CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications
• AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect
• Kubernetes, DevOps, or Cloud Security specialization certifications

Perks & Benefits

• Group benefits program with health and dental coverage
• Telehealth Virtual Health Services
• Life Insurance
• Short & Long Term Disability
• Pre-partum, maternity, parental and medical leave
• Critical Illness Insurance
• Mental Health Wellness Program
• Wellness Incentive Program
• Retirement Savings Programs with company match
• Paid Time Off
• 14 Annual Holidays
• Tuition Assistance
• Employee Resource Groups
• Competitive compensation with bonus opportunity
• Opportunities for skill enhancement through ongoing learning
• Broad technological opportunities
• Work-life balance
• Team activities
• Environment rooted in equity, inclusion, and collaboration

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here. TrendMicro.com

Position Summary:

Trend Micro is seeking a French speaking Channel Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, excels at enabling and empowering partners, and thrives in collaborative go-to-market environments. In this role, you will work closely with Channel leadership, Solutions Engineering, Product, Marketing, and Partner teams to strengthen our partner ecosystem, elevate partner technical capabilities, and drive joint customer success.

As a trusted technical advisor to our partners, including MSSPs, GSIs, VARs, and strategic resellers, you will shape how they position, demonstrate, and deploy the platform with their customers. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem.

We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and excel at building trust with partner organizations.

Responsibilities:

• Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform.
• Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes.
• Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives.
• Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach.
• Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements.
• Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness.
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution.
• Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends.
• Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value.
• Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel.
• Travel within the Canada for partner meetings, enablement sessions, joint customer engagements, and channel events.

Qualifications:

Preferred Qualifications

• Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields.
• 5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles.
• Proven experience working with MSSPs, GSIs, resellers, or other channel organizations.
• Strong understanding of public cloud technologies (AWS, Azure, GCP).
• Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization.
• Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments.
• Excellent communication and presentation skills with experience training partner technical teams and executives.
• Demonstrated ability to deliver compelling demos and technical enablement programs.
• Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape.

Bonus Qualifications

• Experience in a fast-paced SaaS or cybersecurity startup ecosystem.
• Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies.
• Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
• Experience building partner solution offerings, runbooks, or service blueprints.
• Background in SOC operations, threat hunting, or incident response.
• Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
• Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences.
• Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems.
• Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery.

Preferred Certifications

• CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.
• AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect.
• Kubernetes, DevOps, or Cloud Security specialization certifications.

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Group benefits program with health and dental coverage
• Telehealth Virtual Health Services
• Life Insurance
• Short & Long Term Disability
• Pre-partum, maternity, parental and medical leave
• Critical Illness Insurance
• Mental Health Wellness Program
• Wellness Incentive Program
• Retirement Savings Programs with company match
• Paid Time Off
• 14 Annual Holidays
• Tuition Assistance
• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Trend Micro Canada has been recognized as one of the National Capital Region's Top Employers. If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you: Trend Micro Top Employer

Be Passionate. Be Innovative. Be a Trender.

No sponsorship will be provided for work permit applications or renewals for this position now or in the future.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.