Commercial Account Executive - EGC

2 Months ago • All levels • Account Management

Job Summary

Job Description

As a Commercial Account Executive at GitLab, you will be the primary point of contact for prospective and existing mid-market customers, working with companies that employ up to 4000 employees. Your responsibilities will include managing a diverse range of projects, from small, agile teams to complex enterprise projects, guiding them towards specific business outcomes with GitLab. You will work closely with the business development and sales management teams to exceed client expectations, document buying criteria, and ensure pipeline accuracy. You will also be expected to contribute to the sales handbook and provide account leadership and direction in the pre- and post-sales processes. The role also involves being the voice of the customer by contributing product ideas.
Must have:
  • Progressive experience with Software sales
  • Interest in GitLab, and open source software
  • Effective communicator, strong interpersonal skills
  • Excellent negotiation, presentation and closing skills
Good to have:
  • Experience with Git, Software Development Tools, Application Lifecycle Management

Job Details

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

Languages needed for this role: Greek

An overview of this role

Mid-market Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 4000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Mid-Market AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

 

What you’ll do  

  • Account Executive, Mid-market (AE) will report to an Area Sales Manager.
  • Support GitLab for our Mid Market prospects.
  • Contribute to root cause analyses on wins/losses.
    • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
  • Take ownership of your book of business
    • document the buying criteria
    • document the buying process
    • document next steps and owners
    • ensure pipeline accuracy based on evidence and not hope
  • Contribute to documenting improvements in our sales handbook.
  • Provide account leadership and direction in the pre- and post-sales process
  • Be the voice of the customer by contributing product ideas to our public issue tracker

 

What you’ll bring 

  • A true desire to see customers benefit from the investment they make with you
  • Demonstrated progressive experience with Software sales
  • Interest in GitLab, and open source software
  • Ability to leverage established relationships and proven sales techniques for success
  • Effective communicator, strong interpersonal skills
  • Motivated, driven and results oriented
  • Excellent negotiation, presentation and closing skills
  • Preferred experience with Git, Software Development Tools, Application Lifecycle Management
  • You share our values, and work in accordance with those values.
  • Ability to travel if needed and comply with the company’s travel policy

 

About the team

 

Thanks to our Transparency value, you can see what we are working on in our Team page

Further information on the role can be found here - https://handbook.gitlab.com/job-families/sales/account-executive/ 

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

#LI-BC2


Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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