Community Manager

1 Year ago • All levels • Community Management

Job Summary

Job Description

Community Manager for a game development team, fluent in English, skilled in social media content creation, experienced gamer.
Must have:
  • Fluent English
  • Social Media
  • Game Experience
  • Player Feedback
Good to have:
  • Content Creation
  • Contest Organization
  • Conflict Resolution
  • Chat Moderation
Perks:
  • Company-Sponsored Courses
  • Gaming Environment

Job Details

VOLKA PRODUCT TEAM / COMMUNITY MANAGER

We are looking for a Community Manager to join our game development team working on Taonga: the Island Farm!

RESPONSIBILITIES

    • Active communication with players, answering game-related questions, addressing complaints and negativity
    • Managing reviews on Google Play and the App Store
    • Moderating the game chat, processing reports, and responding to tickets regarding conflicts and chat bans
    • Promptly informing players about important events (updates, maintenance, emergencies)
    • Detailed collection of player feedback on official and unofficial platforms
    • Assisting senior community managers in creating content plans, organizing contests, and other activities for players.

REQUIREMENTS

    • You are Fluent in English (C1 Advanced Level)
    • You are skilled in creating engaging texts for social media
    • You are ready and willing to learn and enhance qualifications, including through company-sponsored courses
    • You have extensive gaming experience and passion for games
    • You are highly stress-tolerant, self-disciplined and responsible
    • You possess an up-to-date PC and an Android mobile device.

    • The application process may include a test assignment.

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About The Company

We are a mobile games developer and publisher. For us games is not just fun or business, but also a phenomenon, philosophy of emotions and future science. Researching the behaviours and conquering the minds - this is our target, passion and responsibility at the same time. At VOLKA we are on the mission that is beyond the horizon of just playing games and to ensure our goals we are carrying about our crew like about spaceship team. For us effectiveness in harmony and personal realisation are fundamental, because we have faith that happy people create happy products. We create games straight out of dreams. We believe in the team spirit and individuality, and we taking care not just only about work matters, but also about personal circumstances of each crew member. For such purposes we are constantly looking for professionals who are not afraid to strive for a dream, professionals who hunt for evolvement and seek for serenity and work they love. We are out of categories like a comfort zone, standardisation, box-shaped mind tactics and other manipulations, as well we avoid stupid supervising. If you know how and with what methods to reach the target, we provide all necessary instruments for that. We are based in Cyprus, and in our Mediterranean paradise we appreciate good food, all kinds of surfing, yoga, reaching the nature, hiking and camping, beach and other healthy body positive activities. If you share our values we’d like to welcome you on board where we run Best Facebook Web Game 2016 – TAONGA: THE ISLAND FARM. OUR MISSION Performance. Our aim is to bring joyful emotions through high-quality player experience. Quality. We strive to produce immersive gameplay, captivating story, rich graphics and flawless animation. Learning. Our mission is to step beyond the games into the future. Responsibility. We target for harmony. Freedom. We respect any kind of freedom if it's not harming others freedom.

Limassol, Limassol, Cyprus (On-Site)

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