Global Community Manager TH

9 Months ago • 2-3 Years • Community Management

Job Summary

Job Description

Global Community Manager for TH, 2+ years experience, native Thai speaker, strong communication skills, social media expertise.
Must have:
  • Community Management
  • Social Media
  • Gaming Industry
  • Native Thai
Good to have:
  • Marketing
  • Advertising
  • Content Development
  • Market Research
Perks:
  • Global Team
  • Immersive World

Job Details

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.

Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.

Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.

In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do: 

  • Devise Strategies: Create and manage a social media calendar and publish content across platforms.
  • Design Campaigns: Develop social campaigns using various marketing strategies.
  • Collaborate: Work with content developers to produce engaging social content.
  • Build Relationships: Establish and maintain connections with regional content creators, community leaders, and advocates.
  • Market Research: Conduct market research to stay updated on trends and competitor activities.
  • Player Interviews: Interview players to gather insights and improve community engagement.
  • Community Insights: Provide feedback on community sentiment and suggestions.
  • Data-Driven: Use analytics to enhance key community metrics.
  • Ad Hoc Tasks: Handle additional tasks as needed to support the team, enhance our social media presence, and other Global community team tasks

What We Are Looking For:

  • Education: Bachelor’s degree or equivalent.
  • Experience: 2-3 years in community management, marketing, advertising, or a related role in the gaming industry.
  • Skills: Strong written and verbal communication skills, familiarity with major social media channels.
  • Language: Native speaker of Thai to effectively communicate with local users.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

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About The Company

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as "Genshin Impact," "Honkai Impact 3rd," "Tears of Themis," and "Honkai: Star Rail," HoYoverse also launched the dynamic desktop software "N0va Desktop," the community product "HoYoLAB," and created a variety of products such as animations, comics, music, novels, and merchandise around our original Creative Concept.


Adhering to our mission of "Tech Otakus Save the World," we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.


HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

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