Content Management Analyst-Tax Software Analyst

As a Tax Software Analyst, you will be responsible for designing the complete user experience for tax software products, including input, calculations, and electronic filing. Key duties involve product testing, debugging tax programs, and providing seasonal customer support. The role requires strong analytical and problem-solving skills, along with a Bachelor's Degree in Accounting, Finance, Math, or a related field, or equivalent experience. Experience in income tax preparation, public accounting, corporate tax, or software development is also relevant.

Must Have

• Design user experience for tax software products (input, calculations, help screens, electronic filing, printing functionality).
• Conduct product testing and debugging of tax programs.
• Provide seasonal customer support.
• Strong analytical and problem-solving skills.
• Bachelor's Degree in Accounting, Finance, Math or related field or equivalent experience.

Good to Have

• Income Tax Preparation experience.
• Public Accounting Firm or Corporate Tax department experience.
• Software development experience.
• ProSystem or Axcess software user experience.

Perks & Benefits

• Dynamic global technology company.
• Innovators with impact, making a difference.
• Thrive in a diverse, caring, and inclusive culture.
• Well-being benefits, tools, programs, and resources.
• Awarded Ragan’s Top Places to Work for Employee Wellbeing.

Tax Software Analyst

Responsibilities:

• Designs the complete user experience for all assigned products, including input, calculations, help screens, electronic filing, and printing functionality
• Conducts product testing and debugging of tax programs to ensure accuracy and complete functionality.
• Tests assigned products and cross-test products designed by other analysts
• Provide seasonal customer support
• Demonstrate strong analytical and problem-solving skills

Qualifications:

Education:

• Bachelor's Degree in Accounting, Finance, Math or related field or equivalent experience.

Other Relevant Experience, if Available:

• Income Tax Preparation experience working in a Public Accounting Firm or Corporate Tax department or software development experience
• ProSystem or Axcess software user experience a plus but is not required

Essential Skills & Abilities:

• Self-motivated and organized
• Commitment to providing exemplary products
• Strong attention to detail

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.