Contract Salesforce Administrator

Proofpoint is seeking an experienced Contract Salesforce Administrator and business analyst to join the Digital Platforms Team. This role involves day-to-day Salesforce administration, solving critical business problems, and acting as a knowledge expert for evolving new processes. The administrator will work with various departments, including support, professional services, and customer success, to build and maintain processes and manage related data within Salesforce and integrated software.

Must Have

• Experience with business process optimization
• Great interpersonal and collaboration skills
• Great analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
• Knowledge of Salesforce.com administrative skills (Users, Profiles, Roles, Custom Objects, Custom Fields, Page Layouts, Workflow Rules, Flows, Validation Rules, Approval Processes, Reports, Dashboards)
• Strong knowledge of importing & exporting data in Salesforce using tools such as DataLoader
• Minimum 2-3 years’ experience as SFDC Administrator/Business Systems Analyst
• Positive attitude and ability to learn new things quickly
• Salesforce.com Administrator certification
• BA/BS degree or equivalent practical experience

Good to Have

• Experience with Sales Cloud, Service Cloud and CPQ
• Salesforce.com Advanced Administrator/Platform App Builder certification

Perks & Benefits

• Competitive compensation
• Comprehensive benefits
• Learning & Development programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

About Us:

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on us to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

The Role and The Team

We are looking for an experienced Contract Salesforce Administrator and business analyst to add to the Digital Platforms Team. The team is responsible for applications used by employees to help them be successful. These applications include but are not limited to Salesforce and the software integrated with it.

As a Salesforce Administrator and business analyst you will be responsible for day-to-day Salesforce admin work as well as solving critical business problems and acting as a knowledge expert for evolving new processes within the company. You will be working with representatives from every department – in particular, support, professional services & customer success – to build and maintain processes and manage data relating to them.

Job Requirements

• Experience with business process optimization and great interpersonal and collaboration skills.
• Great analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions.
• Knowledge of Salesforce.com administrative skills such as creating Users, Profiles, Roles, Custom Objects, Custom Fields, Page Layouts, Workflow Rules, Flows, Validation Rules, Approval Processes, Reports, Dashboards.
• Strong knowledge of importing & exporting data in Salesforce using tools such as DataLoader.
• Minimum 2-3 years’ experience as SFDC Administrator/Business Systems Analyst working with various functional areas in Salesforce.
• Positive attitude and ability to learn new things quickly.
• Experience with Sales Cloud, Service Cloud and CPQ is a plus.
• Must have Salesforce.com Administrator certification. Salesforce.com Advanced
• Administrator/Platform App Builder certification is a plus.
• BA/BS degree or equivalent practical experience.

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

Build Meaningful Connections:

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

Do Your Best Work:

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Build success on your terms:

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.