Contract Specialist

Zelis is modernizing healthcare financial experience in the U.S. by serving payers, providers, and consumers with technology solutions. Zelis India supports this mission by developing innovative solutions and fostering a collaborative work culture. The Contract Specialist will be responsible for drafting, reviewing, and negotiating various contracts, ensuring compliance, and collaborating with cross-functional teams to streamline procurement activities and maintain accurate records.

Must Have

• Draft, review, and negotiate various contracts (MSAs, SOWs, EULAs, NDAs, BAAs, order forms, amendments).
• Analyze existing contracts to identify key terms, obligations, and risks.
• Collaborate with legal, compliance, and risk teams for contract alignment.
• Coordinate contract approval workflows and obtain internal sign-offs.
• Facilitate contract execution using e-signature platforms.
• Utilize Contract Lifecycle Management (CLM) tools for tracking.
• Support contract renewals, extensions, and amendments.
• Understand contract clauses for data privacy, cybersecurity, and healthcare regulations.
• Partner with technology, business, legal, infosec, and data privacy teams.
• Ensure procurement activities comply with internal policies and external regulations.
• Maintain accurate records of contracts and audit trails.
• Bachelor’s degree in Business, Supply Chain Management, Law, or related field.
• 5-8 years in vendor contract drafting and negotiation.
• Proficiency in CLM tools (Intelagree, Icertis, Ironclad).
• Proficiency in ticketing management/workflow portals (ServiceNow, Jira).
• Proficiency in Microsoft Office Suite.
• Proficiency in procurement software (Workday ERP, SAP, Oracle, Coupa).
• Familiarity with ERP systems and data analysis tools.
• Experience with e-signature tools (DocuSign, Adobe Sign).
• Ability to set up and run meetings using Microsoft Outlook.
• Strong negotiation skills.
• Strong written and verbal communication skills.
• Detail-oriented with analytical thinking.
• Ability to manage multiple stakeholders and deadlines.

Good to Have

• Experience in global procurement or Legal supporting procurement working with international vendors
• Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts
• Familiarity with fintech regulations and healthcare compliance

Perks & Benefits

• Hybrid work flexibility
• Comprehensive healthcare benefits
• Financial wellness programs
• Cultural celebrations
• Leadership development
• Global exposure

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

Key Responsibilities

Contract Management

• Draft, review, and negotiate contracts including MSAs, SOWs, EULAs, NDAs, BAAs, order forms and contract amendments
• Read and analyze existing contracts to identify key terms, obligations, and risks
• Collaborate with legal, compliance, and risk teams to ensure contract alignment with regulatory standards
• Coordinate contract approval workflows and obtain necessary internal sign-offs
• Facilitate execution of contracts using e-signature platforms (e.g., DocuSign, Adobe Sign)
• Utilize Contract Lifecycle Management (CLM) tools to track contract status, obligations, and renewals
• Support renewals, extensions, and amendments
• Understand contract clauses relating to compliance with data privacy, cybersecurity, and healthcare regulations (e.g., HIPAA, PCI-DSS)

Cross-Functional Collaboration

• Partner with technology, business, legal, infosec, and data privacy teams

Compliance & Documentation

• Ensure procurement activities comply with internal policies and external regulations
• Maintain accurate records of contracts and audit trails

📊 Required Skills & Qualifications

• Education:

Bachelor’s degree in Business, Supply Chain Management, Law, or related field

• Experience:

5-8 years in vendor contract drafting and negotiation ideally in Legal or Procurement department, and preferably in services or fintech or healthcare sectors serving the United States of America and India

• Technical Skills:
• Proficiency in Contract Lifecycle Management tools (like Intelagree, Icertis, Ironclad, etc.), ticketing management / workflow portal (like ServiceNow, Jira, etc.) Microsoft Office Suite and procurement software (like Workday ERP, SAP, Oracle, Coupa)
• Familiarity with ERP systems and data analysis tools
• Experience with e-signature tools like DocuSign or Adobe Sign or native to CLM systems
• Setting up and running meetings using Microsoft Outlook
• Soft Skills:
• Strong negotiation and written and verbal communication skills
• Detail-oriented with analytical thinking
• Ability to manage multiple stakeholders and deadlines

🌟 Preferred Qualifications

• Experience in global procurement or Legal supporting procurement working with international vendors
• Understanding of array of sourcing categories including consulting and professional services, facilities, equipment, IT Software, Hardware and Services contracts
• Familiarity with fintech regulations and healthcare compliance

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.