Corporate Services Lead, APAC

Let’s be #BrilliantTogether

Overview:

We are looking for a dynamic and experienced professional to lead our Corporate Services’ function across Asia Pacific. This role will be responsible for overseeing the operational excellence and consistency of our office management across 5 APAC locations. As the Lead, you will manage and support 10 Office Managers, drive operational standards, and ensure smooth, safe, and efficient workplace operations aligned with the company’s goals and culture.

You will focus on streamlining operations, harmonizing processes, and identifying cost efficiencies without compromising employee experience or operational effectiveness.

Responsibilities:

Leadership & People Management

• Lead and support 10 employees across 5 APAC offices, ensuring consistent quality, performance, and aligning with company standards and values
• Drive a culture of accountability, ownership, and continuous improvement among Office Managers
• Encourage collaboration and best practice sharing across the region

Process Standardization & Operational Excellence

• Implement and improve established processes, procedures and across offices
• Monitor service quality through clear KPIs, operational dashboards, and feedback loops
• Lead regional projects such as office moves, sustainability initiatives, business continuity improvements
• Maintain strong knowledge of the APAC real estate market, best practices, and emerging trends

Operational Oversight

• Oversee office administration, maintenance, facilities, and vendor relationships
• Manage corporate real estate operations including end to end lease management, office moves, workplace build outs, and long-term space planning, aligned with business needs
• Manage regional travel policies, approvals, and coordination of corporate events
• Ensure effective coordination with IT teams to ensure timely local support and issue resolution
• Ensure timely procurement of office supplies, furniture, and equipment while managing costs

Cost Optimization & Vendor Management

• Review and challenge operational expenses across locations; identify cost-saving opportunities (e.g., renegotiation of contracts, consolidation of services, energy savings initiatives)
• Lead vendor evaluations and harmonize contracts, when possible, across the region
• Partner with Office Heads, Events Committees and Finance to monitor office-related budgets and ensure efficient cost allocation

Health, Safety, Risk & Compliance

• Ensure all offices are compliant with local and corporate Health & Safety regulations
• Serve as the primary regional point of contact for business continuity plans, Health & Safety escalations, audits, and preventive measures
• Keep lease contracts, safety certificates, and asset inventories updated for all APAC sites
• Promote a strong safety culture through training, awareness campaigns, and regular assessments

Cross-functional Collaboration

• Partner with Office Heads, HR, IT, Legal, and Finance to deliver seamless office operations
• Function as the primary contact in APAC for the Global Head of Corporate Services
• Share best practices and align local teams with global corporate services strategy
• Implement and track eco-friendly practices in line with Corporate Responsibility goals

Qualifications:

Experience & Background

• 5–10+ years in office/facilities management across multiple international sites in APAC in a leadership capacity.
• Proven history in cost optimization, contract management, and service standardization
• Strong knowledge of Health & Safety compliance in the workplace. APAC-wide understanding is necessary
• Experience in managing remote, cross location teams

Skills & Competencies

• Advanced skills in Microsoft Word, Excel, PowerPoint, Teams, and Outlook
• Demonstrated experience using ticketing/service management platforms Service Now, and collaboration tools such as SharePoint
• Display adaptability in schedule to accommodate deadline-driven tasks or priorities
• Operational mindset with strong analytical and budget control capabilities
• Structured, process-driven, and solutions-oriented
• Excellent stakeholder management and communication skills
• Cross-cultural awareness and flexibility to work across diverse APAC settings
• Fluent in English with additional APAC languages are a plus

This position offers a hybrid work arrangement. To support a smooth transition, training and job onboarding may require additional time in the office. The hybrid schedule is subject to periodic review and may be adjusted based on operational needs.

#LI-CP11

#Midsenior

#Administrative

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.