ESG Client Success Manager [Germanic Market]

Let’s be #BrilliantTogether

ISS STOXX is growing! We are seeking multi-faceted, interactive, and dynamic professionals at all levels who are interested in the Environmental, Social, Governance (ESG) and sustainable finance domain. If you want to learn, climb, and shine at a company that’s committed to you, then ISS STOXX just might be the best move you’ll ever make.

Multi-faceted topic expert

In this role you will be the subject matter expert on the breadth of ISS STOXX’ ESG solutions - spanning topics such as corporate sustainability ratings, ESG controversy screenings, SDG impact measurement, climate research, sustainable finance regulatory solutions (EU Taxonomy, SFDR PAI) or engagement initiatives. You will assist clients with queries on research content and methodology and provide technical assistance on the usage of online platforms and data delivery.

Interactive & dynamic coordinator, promoter & solution finder

Your impact as the ESG Client Success Manager builds a bridge between client/market needs and internal departments. And provides feedback on needed products/services and help prioritize product development efforts. In this role, you will collaborate with sales account executives, assisting with information needs of potential and existing clients. You will coordinate with the data deliverable team to set up regular or ad hoc data deliveries for clients and further interacts with the research team to gain further in-depth topic insight.

What You Bring To The Table

Candidates with varying levels of work experience may apply.

• Team player with a collaborative mindset and positive, can-do outlook
• Fluency in German, full professional proficiency in English
• Ability to work independently, pro-active solution finding
• Ability to grasp a broad stakeholder landscape, multiple work processes and understand interlinkages
• Strong project & time management / organizational / multi-tasking skills
• Willingness to investigate and dig into the details of data and screens
• A strong interest in ESG and responsible investment
• Experience or strong interest in client facing roles and ability to understand key client needs

Candidates with varying levels of work experience may apply.

#ESG #ASSOCIATE #MIDSENIOR #CS #LI-JO1

What You Can Expect From Us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s unite, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.