CPQ Product Owner & SFDC Architect
Job Description
- Experience with post-acquisition migration of firms into salesforce / CPQ tools is preferred.
- Experience with AI/ML agentic is preferred.
- Collaborate with Sales, Finance, Product, Marketing, & CX on the design of our quote to cash process (DealHub/Sales Cloud) interfacing with our ERP for billings.
- Own the vision and roadmap for CPQ to reduce time spent per quote and increase sales satisfaction with quoting.
- Execute sprints that automate CPQ processes including design, build, and testing.
- Collaborate with Revenue Operations teams for UAT testing, pricing, and approval processes.
- Collaborate with Finance Operations on end-to-end testing for invoicing.
- Collaborate with Product Operations on the setup of new SKU / Pricing for product launch processes.
- Work on enhancements and data integrations of third-party applications with Salesforce Sales Cloud that drive efficiency and productivity for sales.
- Configure salesforce objects, fields, workflows, process automation, and validation rules to support business needs.
- Execute office hours with sales reps to identify enhancements and pain points.
- Leverage AI within the quoting process to make quoting easier / faster for sales.
- Perform system monitoring, troubleshooting, and performance optimization to ensure stability and UX performance.
- 5+ years of Configuration Pricing and Quoting experience.
- 5+ years working in Salesforce Sales Cloud.
- Experience in Enterprise sales business selling multi-year TCV deals $1M+.
- Experience with consumption-based business models.
- Annual incentive opportunity based on target achievement
- Pre-IPO stock options
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) with a match
- Generous paid time off
- Paid holidays
- Paid day off for your birthday
- Other paid leave policies
Job Description:
Company
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other.
Your Career
As the CPQ Product Owner & Salesforce Architect, you'll be the key leader focused on our quote to cash process. This role is at the Senior Manager level and will report to the Vice President of Revenue Operations. The role will work closely with Product Operations, Revenue Operations, Marketing Operations, CX Operations, & Renewal Operations.
We are looking for an elite individual with deep Configuration, Pricing, & Quoting (CPQ) to act as the product owner for our DealHub implementation. You will be responsible for creating both the vision and executing day to day projects / improvements that maximize automation and the user experience. In addition to CPQ this individual will also work on architectural improvements in subscriptions, contracts, consumption, and orders.
Responsibilities
- Collaborate with Sales, Finance, Product, Marketing, & CX on the design of our quote to cash process (DealHub/Sales Cloud) interfacing with our ERP for billings.
- Own the vision and roadmap for CPQ to reduce time spent per quote and increase sales satisfaction with quoting.
- Execute sprints that automate CPQ processes including design, build, and testing. Collaborate with Revenue Operations teams for UAT testing, pricing, and approval processes. Collaborate with Finance Operations on end-to-end testing for invoicing. Collaborate with Product Operations on the setup of new SKU / Pricing for product launch processes.
- Work on enhancements and data integrations of third-party applications with Salesforce Sales Cloud that drive efficiency and productivity for sales.
- Configure salesforce objects, fields, workflows, process automation, and validation rules to support business needs.
- Execute office hours with sales reps to identify enhancements and pain points.
- Leverage AI within the quoting process to make quoting easier / faster for sales.
- Perform system monitoring, troubleshooting, and performance optimization to ensure stability and UX performance.
Experience
- 5+ years of Configuration Pricing and Quoting experience ideally with 3+ years of DealHub, Salesforce CPQ, Oracle CPQ, etc.
- 5+ years working in Salesforce Sales Cloud
- Experience in Enterprise sales business selling multi-year TCV deals $1M+
- Experience with consumption-based business models
- Experience with post-acquisition migration of firms into salesforce / CPQ tools is preferred
- Experience with AI/ML agentic is preferred
The position is in Palo Alto, CA.-hybrid onsite 2 days week
Hiring Range:
$154,400 - $212,300 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
