CRM Specialists - MS Dynamics

ARHS Group – part of Accenture – is looking for several CRM Specialists for one of its clients, a key player in the global steel industry. This role involves working on MS Dynamics CRM systems, contributing to the enhancement and maintenance of CRM solutions. The responsibilities include understanding client requirements, designing and implementing CRM solutions, and providing user support. The specialist will collaborate with cross-functional teams to ensure successful CRM implementation and provide training to end-users. This requires a deep understanding of CRM principles, technical skills in MS Dynamics, and excellent communication abilities. The role aims to improve customer relationship management and drive business growth.