Customer Service - Self Storage Manager

As a Customer Service - Self Storage Manager at Public Storage, you will independently manage multiple locations, assessing customer needs, selling supplies, and ensuring units are ready to rent. Responsibilities include auditing cash drawers, making bank deposits, and handling payment reminders. This role requires physical activity, including lifting up to 35 pounds and maintaining facility cleanliness, while providing excellent customer service.

Must Have

• Valid driver’s license
• Own vehicle for travel between locations
• Ability to lift/move items weighing up to 35 pounds
• Ability to walk in/around facilities, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks

Good to Have

• Experience in customer service centered sales environments (retail, restaurant, fast food, or other service-based companies)

Perks & Benefits

• Flexible and Full-Time Schedules (9:30am-6pm, weekends ‘til 5pm)
• Medical, Dental, Vision benefits (for 20+ hours/week)
• 401k with company match
• Paid time off and sick time
• Flex spending
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for work-related travel
• On-site company housing (eligibility based on performance and tenure)
• Opportunity to earn performance-based bonuses

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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