Customer Service Trainee

3 Weeks ago • All levels • Customer Service

Job Summary

Job Description

Valeo, a global tech company specializing in automotive solutions, is seeking a Customer Service Trainee for its Lighting Systems Production Plant in Chrzanów. The role involves supporting the customer service and logistics department in daily tasks related to delivery planning, customer demand analysis, and collaboration with production and purchasing departments. Responsibilities include verifying and processing customer orders, monitoring customer demand, coordinating with production, purchasing, and warehouse teams for timely deliveries, managing inventory levels, preparing export documents, communicating with clients, identifying potential issues, participating in new product implementation projects, and cooperating with external logistics partners.
Must have:
  • Recent graduate or current student in logistics, management, or international trade.
  • Good command of English (spoken and written).
  • Analytical thinking and data handling skills.
  • Proficiency in MS Office (especially Excel).
  • Good communication, accuracy, and teamwork skills.
  • Eagerness to learn and develop in a production/logistics environment.
Perks:
  • Paid internship with an employment contract from day one.
  • Opportunity to gain experience in customer service.
  • Monthly team performance bonus.
  • Access to tools used in a global organization focused on innovative solutions and modern technologies.
  • Life and health insurance.
  • Private medical care at Medicover.
  • Free parking.
  • Canteen on-site.
  • Internship supervisor assistance and on-the-job training.

Job Details

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Zakład Produkcji Systemów Oświetlenia w Chrzanowie wytwarza lampy tylne i przednie do samochodów osobowych przy zastosowaniu zaawansowanych technologii metalizacji, montażu oraz wtrysku tworzyw sztucznych. Ponadto zakład posiada w pełni wyposażone laboratorium pomiarowe z unikatowym tunelem do badań fotometrycznych. W związku z rozwojem nowych projektów, w Chrzanowie zostało otwarte nowoczesne Development Center, które skupiać się będzie na projektowaniu oraz produkcji innowacyjnych systemów oświetleniowych dedykowanych samochodom osobowym.  ​

Do naszego zespołu poszukujemy stażysty, który będzie wspierać dział obsługi klienta i logistyki w codziennych zadaniach związanych z planowaniem dostaw, analizą zapotrzebowania klientów oraz współpracą z działami produkcji i zakupów.

Zakres obowiązków:

  • Weryfikacja i przetwarzanie zamówień klientów (EDI, webEDI, dokumentacja papierowa)

  • Monitorowanie zapotrzebowania klientów i porównywanie go z prognozami

  • Współpraca z działami planowania produkcji, zakupów i magazynem w celu zapewnienia terminowych dostaw

  • Utrzymywanie odpowiedniego poziomu zapasów (kontrola stanów minimalnych i maksymalnych)

  • Przygotowywanie dokumentów eksportowych (jeśli wymagane)

  • Wspieranie komunikacji z klientami – przekazywanie rzetelnych i terminowych informacji

  • Identyfikacja potencjalnych problemów i proponowanie działań naprawczych

  • Udział w projektach wdrażania nowych produktów, klientów i opakowań

  • Współpraca z zewnętrznymi partnerami logistycznymi

Wymagania:

  • Jesteś tegorocznym absolwentem studiów I-ego lub II-ego stopnia lub aktualnym studentem studiów II-ego stopnia kierunków  logistyka, zarządzanie, handel międzynarodowy lub pokrewnego

  • Dobra znajomość języka angielskiego w mowie i piśmie

  • Umiejętność analitycznego myślenia i pracy z danymi

  • Znajomość podstawowych narzędzi MS Office (w szczególności Excel)

  • Komunikatywność, dokładność, umiejętność pracy w zespole

  • Gotowość do nauki i rozwijania się w środowisku produkcyjno-logistycznym

Oferujemy:

  • Płatny staż z umową o pracę już od pierwszego dnia;

  • Możliwość zdobycia doświadczenia w obszarze obsługi klient

  • Comiesięczną premię za wyniki zespołowe

  • Dostęp do narzędzi stosowanych w globalnej organizacji nastawionej na innowacyjne rozwiązania i nowoczesne technologie;

  • Ubezpieczenie na życie i zdrowie;

  • Prywatną opiekę medyczną w Medicover

  • Bezpłatny parking;

  • Stołówkę na terenie zakładu;

  • Pomoc opiekuna stażu i szkolenia stanowiskowe

Job:

Logistics Trainee/Apprentice/VIE

Organization:

Material Planning/Production Control

Schedule:

Full time

Employee Status:

Trainee (Fixed Term) (Trainee)

Job Type:

Fixed-term contract I

Job Posting Date:

2025-07-21

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com

Similar Jobs

Zones - Account Executive

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
1 Week ago
Open Systems Technologies - Data Analyst

Open Systems Technologies

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Weeks ago
Dentsu - Talent Acquisition & HR Associate ( Fixed-Term)

Dentsu

Makati City, Metro Manila, Philippines (Hybrid)
2 Months ago
WebMD - Associate Sales Planner

WebMD

Navi Mumbai, Maharashtra, India (On-Site)
7 Months ago
Bosch Group - Corporate Communications Department Internship

Bosch Group

Yokohama, Kanagawa, Japan (On-Site)
1 Month ago
Windranger - Customer Support Specialist (Live Chat)

Windranger

Apac, Northern Region, Uganda (Remote)
3 Months ago
BigID - Senior Customer Success Manager

BigID

Dallas, Texas, United States (Remote)
2 Weeks ago
Mindtickle - Director, Customer Success

Mindtickle

United States (Remote)
2 Months ago
Go Fund Me - Senior Customer Success Manager

Go Fund Me

United States (Remote)
4 Weeks ago
Draftwise - Senior Customer Success Manager

Draftwise

New York, United States (Remote)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

WebTech Corporation - Method Engineer (Mechanical) - Intern

WebTech Corporation

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)
3 Months ago
Tekion Corp - Training Specialist I (CRM)

Tekion Corp

United States (On-Site)
1 Month ago
FlyQuest - Facilities Coordinator

FlyQuest

Culver City, California, United States (On-Site)
3 Months ago
Valeo - Quality Trainee/Apprentice/VIE

Valeo

Chrzanów, Lesser Poland Voivodeship, Poland (On-Site)
2 Weeks ago
Lionbridge Games - Junior Software Tester

Lionbridge Games

Masovian Voivodeship, Poland (On-Site)
3 Months ago
Nintendo - Contract - Associate Events Coordinator

Nintendo

Redmond, Washington, United States (Hybrid)
6 Months ago
Saronic Technologies - Material Lab Inspector

Saronic Technologies

Austin, Texas, United States (On-Site)
1 Week ago
Tesla - Responsible Electrical Specialist (VEFK) General Assembly

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
HCL Tech - Senior Analyst

HCL Tech

Noida, Uttar Pradesh, India (On-Site)
2 Months ago
Spaulding Ridge - Anaplan Analyst

Spaulding Ridge

Madrid, Community Of Madrid, Spain (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Chrzanów, Lesser Poland Voivodeship, Poland

Welltech - CRM Analyst

Welltech

Poland (Remote)
2 Weeks ago
ten square games - Future opportunities

ten square games

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)
2 Weeks ago
Iron Mountain - Section Manager

Iron Mountain

Radom, Masovian Voivodeship, Poland (On-Site)
1 Week ago
Veeam Software - C# Developer (Internal Tools)

Veeam Software

Poland (Remote)
2 Months ago
Moon Active - Moon Active Talent Network

Moon Active

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Weeks ago
Playtika - R&D Group Manager

Playtika

Poland (Hybrid)
3 Months ago
Innovecs games - Game Developer

Innovecs games

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Months ago
Techland - Senior Level Designer

Techland

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)
8 Months ago
Sperasoft - VFX Artist

Sperasoft

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Months ago
Simcorp - Senior Automation Software Tester

Simcorp

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Year ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

fortanix - Customer Success Manager

fortanix

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Tesla - Tesla Roadside Support Specialist - Amsterdam (Arabic Speaking)

Tesla

North Holland, Netherlands (On-Site)
6 Months ago
Tesla - Aftersales Support Specialist

Tesla

North Holland, Netherlands (On-Site)
5 Months ago
Regrello - Enterprise Customer Success Manager

Regrello

United States (Remote)
1 Year ago
nissan - Customer Experience Validation Analyst (Officer)

nissan

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Palo Alto Networks - Customer Success Architect

Palo Alto Networks

Chicago, Illinois, United States (Remote)
1 Month ago
BigID - Senior Customer Success Manager

BigID

Dallas, Texas, United States (Remote)
2 Weeks ago
Fliff - Customer Success Specialist

Fliff

Philadelphia, Pennsylvania, United States (On-Site)
1 Year ago
Tesla - Customer Experience Specialist, Home Delivery

Tesla

Bristol, England, United Kingdom (On-Site)
6 Months ago
Tesla - Customer Experience Specialist, Delivery

Tesla

North Brabant, Netherlands (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Valeo is a global tech company, designing breakthrough solutions to reinvent the mobility industry. We are leader on our businesses, and recognized as one of the largest innovative companies. We offer a large number of job opportunities that are as diverse as they are rewarding. Whether you are a student seeking an internship, a recent graduate, or an experienced professional, you will find an interesting opportunity at Valeo for you!

Chennai, Tamil Nadu, India (On-Site)

Tuam, County Galway, Ireland (On-Site)

Chrzanów, Lesser Poland Voivodeship, Poland (On-Site)

Skawina, Lesser Poland Voivodeship, Poland (On-Site)

San Luis Potosi, Mexico (On-Site)

Kumagaya, Saitama, Japan (On-Site)

Cergy, Île-de-France, France (On-Site)

Chiyoda City, Tokyo, Japan (On-Site)

Bad Neustadt An Der Saale, Bavaria, Germany (On-Site)

Veszprém, Hungary (On-Site)

View All Jobs

Get notified when new jobs are added by Valeo

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug