Deal Desk Analyst

COMPANY OVERVIEW

Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.

Position Summary

The Deal Desk Analyst will work with the global Sales, Client Services, and Sales Operations teams to drive process consistency throughout all aspects of the quote to order process. This role will ensure that orders are accurately reflected in the CRM and are activated to feed downstream systems and processes. This role is critical to ensuring downstream data used by multipole organizations for reporting and analysis is accurate. This role will work to research account contract documents to build out co-term agreements at the request of Sales, Client Services, and Sales Operations.

Job Requirements

• Demonstrate attention to detail while still being able to see the bigger picture;
• Be a generally good person who works well with others and makes decisions that are in the best interest of the company;
• Have experience in contracts and agreements, specifically SaaS based sales;
• Possess a solid understanding of CRM systems, opportunities, contracts, and sales process;
• Prior experience with CPQ systems preferred;
• Prior experience in sales operations, client services preferred;
• Have a degree or prolonged experience in accounting, finance, business, or other related field.

Key Responsibilities

• Review contracts for accuracy and compliance;
• Work with end users on deal structure, & validate new paper prior to signature;
• Ensure contracts adhere to company policies and rules prior to a CSM/Rep sending a contract to a customer for signature;
• Support end users in the CPQ system, ensuring they are able to enter orders accurately;
• Review and activate orders in salesforce;
• Create process documentation including flowcharts and trainings;
• Maintain a document library including templates, FAQ sheets, process & procedure documents, etc.

LOCATION: Pune, Maharashtra, India 

INDIA BENEFITS & PERKS

• Medical insurance provided
• Maternity and paternity leave policies
• Baby bucks: a cash allowance to spend on anything for every newborn or child adopted
• “Haute Mama”: cash allowance for maternity wardrobe benefit (only for women employees)
• Annual leave of 18 days + 10 holidays + 12 sick leaves
• Sodexo Meal Pass
• Health and Wellness Benefit
• One-time Technology Benefit: cash allowance towards the purchase of a tablet or smartwatch
• Corporate National Pension Scheme
• Employee Assistance Programme (EAP)
• Marriage leaves up to 3 days
• Bereavement leaves up to 5 days

Domo is an equal opportunity employer.

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