Design Operation Manager

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re seeking a Design Operation Manager for a hybrid opportunity in Glendale, California. This is a 12-month contract position with potential for extension.

Join our client's dynamic Product Design & Creative organization within the Technology & Digital division, where you will collaborate closely with DesignOps and design partners across the company. As a pivotal member of our client's team, you will report to the Manager of Content Design & Operations, driving innovation and efficiency in design operations. This hybrid role requires onsite presence three days per week and offers weekly paychecks (W2) and benefits for a 40-hour work week.

There is no application deadline for this role.

Design Operation Manager Responsibilities:

• Develop and refine DesignOps processes to enhance workflow efficiency across teams and broader workstreams.

• Streamline processes such as work intake for new projects, prioritization, roadmapping, forecasting, and tracking design and content debt across various lines of business and horizontal teams.

• Identify and address design team needs related to processes, tools, documentation, and asset management, partnering with fellow DesignOps team members to implement effective changes.

• Oversee large or strategically significant design initiatives, providing advisory support to multiple teams.

• Manage the allocation and health of Product Design & Creative team resources within your assigned portfolio.

• Facilitate communication from working teams to design leadership and cross-functional partners.

• Serve as a strategic point-of-contact for the design management team, collaborating on project requirements, estimations, and action item tracking.

• Maintain metrics to assess the impact and health of the design team.

• Foster collaboration among design teams across locations, ensuring alignment towards consistent project goals.

• Support a vibrant design community through events, routines, and practices that elevate the design voice.

Design Operation Manager Qualifications:

• Over 5 years of experience, ideally in a DesignOps role.

• Proficiency with project management tools like JIRA and Smartsheets, with the ability to build out systems.

• Skilled in Excel and Tableau.

• Experience with user-centered design processes, methodologies, and standards.

• Ability to engage with a diverse range of technical and non-technical partners.

• Strong relationship-building skills within a matrixed organization.

• Experience in technical and engineering environments, maintaining design progress updates.

• Demonstrated initiative in operational improvements.

• Multitasking ability, with strong analytical and problem-solving skills.

• Familiarity with design tools, processes, and technologies.

• Excellent communication and presentation skills, with the ability to articulate strategy and design decisions effectively.

Perks & Benefits:

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• 401(k) Program.

• Commuter Benefit.

• eLearning & Ongoing Training.

• Education Reimbursement.

*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.