Dynamics 365 Finance & Operations (F&O)

Description

Department: Sales and Delivery Team - Empower

Industry: Information Technology & Services, Computer Software, Management Consulting

Location: US

Experience Range: 6 - 10 years

Basic Qualification: Bachelor’s degree in Business, Finance, Supply Chain, or related field.

Travel Requirements: Not required

Website: www.exusia.com

Exusia, a cutting-edge digital transformation company is looking for top Talent in Microsoft Dynamics 365FO to join our global delivery team's Industry Analytics practice in India.

What’s the Role?

Full-time job to work with Exusia's clients which demands strong expertise in integrating various Dynamics 365 modules. We are seeking a D365 Finance & Operations Functional Specialist to support and enhance our mature Microsoft Dynamics 365FO environment. This role is focused on driving business process improvements and system enhancements across key business domains—Finance & Accounting, Procurement, Call Center/Customer Service, and Fulfillment/Warehouse Operations.

The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes. This is not a developer role; rather, it requires a functional ERP consultant mindset—understanding business needs, designing solutions within the system, and enabling adoption across teams.

Criteria for the Role!

• 5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).
• Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.
• Strong ability to document requirements, map processes, and configure D365FO modules.
• Experience with testing, training, and end-user enablement.
• Excellent interpersonal skills; able to work across Finance, Operations, and IT stakeholders.
• Strong problem-solving and analytical capabilities; able to balance detail with strategic impact.
• Present written and verbal data analysis findings, to both the project team and business stakeholders
• Be self-motivated and proactive in a fast-paced environment and flexible to work
• Demonstrated experience in effectively working with multiple projects and activities in a timely, organized manner
• Demonstrated experience in organizing and prioritizing work, meeting deadlines and working independently as well as collaboratively with others
• Strong analytical and problem-solving skills
• Education Qualification – Bachelor of Science (preferably in Computer and Information Sciences or Business Information Technology) or an Engineering degree in the above areas. Bachelor’s degree in Business, Finance, Supply Chain, or related field.

Requirements

Mandatory Skills:

Finance & Accounting

• Partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.
• Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.
• Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.

Procurement & Supply Chain

• Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.
• Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.
• Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.

Call Center & Customer Service

• Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.
• Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.
• Develop processes that improve customer experience, retention, and responsiveness.

Fulfillment & Warehouse Operations

• Partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).
• Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.
• Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.

Cross-Domain / ERP Functional Support

• Document business requirements and map them to D365FO functionality—acting as the bridge between business teams and technical resources.
• Manage functional configurations, testing, and UAT for enhancements, integrations, and upgrades.
• Lead process workshops, training sessions, and end-user enablement.
• Drive continuous improvement initiatives to support business scalability and operational excellence.
• Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.

Preferred Skills

• Experience with system integrations, BI tools (Power BI, SQL), or e-commerce platforms.
• Familiarity with multi-entity/global environments.
• Knowledge of change management and training best practices.
• Prior consulting or ERP project experience.

This is a great opportunity to join a scaling team. Exusia offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent work from home working option (India Remote), global onsite opportunities, extensive healthcare packages and include a paid time-off program

Interested applicants should apply by forwarding their CV to: elevate@exusia.com