eBay Live PMO Lead

We are looking for an experienced PMO Senior Manager who will take on a key role in promoting operational excellence, governance, and sustainable growth for eBay Live.

In this role, you will be responsible for the planning and implementation of cross-divisional processes and ensure that strategic initiatives are implemented efficiently and effectively. You will develop scalable frameworks, promote cross-functional collaboration, and enable data-driven decision-making across product, operations, and marketing teams.

Your work is crucial for building a solid foundation for long-term success and sustainable growth for our sellers and the eBay Live ecosystem. An understanding or strong interest in the live commerce sector will help you combine strategic planning with the unique opportunities and challenges of this dynamic format.

Your Responsibilities

• Lead program management for eBay Live initiatives – you will manage the planning, implementation, and tracking of cross-functional projects that accelerate business growth. Build scalable frameworks and processes for sustainable growth.
• Design and optimize processes to improve efficiency, scalability, and transparency across product, operations, and marketing teams.
• Responsibility for financial planning and incentive frameworks, including budget reconciliation, resource optimization, and transparent performance measurement.
• Develop performance dashboards and reporting tools to monitor key business metrics, project progress, and strategic results.
• Collaborate with Finance and Category teams to design and manage incentive programs that promote seller engagement and measurable GMV growth.
• Create and present executive reports, including business cases and strategic recommendations, to ensure transparency and organizational alignment.

Your Profile

• At least 5 years of professional experience in program management, business operations, or management consulting, ideally in an e-commerce or digital platform environment.
• Proven success in process design, PMO operations, and financial planning including budgeting, forecasting, and performance tracking.
• Experience in incentive management, contract management, or operational governance is an advantage.
• Interest or experience in Live Commerce, retail innovation, or content-driven sales formats – and the motivation to actively shape the future of this area.
• Deep understanding of cross-functional collaboration in large organizations, with the ability to align diverse teams towards common goals.
• Excellent English language skills are mandatory, German language skills are desirable.