Employee Experience Specialist III-IN (Gurgaon)

4 Months ago • All levels

Job Summary

Job Description

The Employee Experience Specialist III will be responsible for planning, organizing, and executing employee engagement initiatives, events, and communications for Rackspace employees in India. This role requires improving existing engagement programs and processes, developing new ones based on data-driven insights, and promoting the company culture through core values. The specialist will create and deliver effective communication materials (digital, written, and oral presentations), collaborate with stakeholders to ensure initiative success, and require working knowledge and experience in their job discipline. The role involves a range of assignments related to employee engagement, using prescribed guidelines or processes in analyzing situations and receiving a moderate level of guidance and direction.

Must have:

Plan and execute employee engagement initiatives
Improve existing programs and develop new ones
Create and deliver effective communication materials
Collaborate with stakeholders
Data-driven insights for program development
Promote company culture

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Job Details

Job Profile:

Responsible for planning, organizing, and executing employee engagement initiatives, events and communications for our India Rackers. Improves existing engagement programs and processes and developing new ones through data-driven insights. Promotes the company culture through the lens of the Core Values. Creates and delivers effective communication materials, including digital, written, and oral presentations. Collaborates with stakeholders to ensure alignment and success of engagement initiatives.

Career Level Summary

Requires working knowledge and experience in own job discipline and broadens capabilities
Continues to build knowledge of the company, processes and customers
Performs a range of assignments related to job discipline
Uses prescribed guidelines or processes in analyzing situations
Receives a moderate level of guidance and direction

Critical Competencies

Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.

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