Engineering Efficiency Support Manager

The Engineering Efficiency Support Manager will reinforce support for Jira, deploy best practices in configuration management, and assist with process implementation and evolution for Identity and Biometric Solution engineering teams at Thales. This role involves improving team efficiency on Jira, enforcing configuration management for various components, supporting Agile transitions, and collecting R&D KPIs for reporting and improvement tracking.

Must Have

• Support teams on Jira and help them to improve their efficiency on this tool
• Enforce best practices on configuration management for Solutions, Software and Hardware components
• Perform regular audits to identify and follow improvement plans for configuration management
• Support teams on process implementation and evolution
• Assist teams that will transition to Agile process
• Collect R&D KPIs (ODT, product release efficiency, Defects, …) for global reporting and improvement plan follow up

Perks & Benefits

• Career development opportunities (mobility policy, develop careers at home and abroad, branching out into new fields)
• Flexible working

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

In the Czech Republic, Thales employs over 400 people from 45 different nationalities. A total of 15 teams work on projects for government agencies, banking, mobile services and the Internet Of Things (IoT) technology. At the core of our business is the development of software which we configure and embed in a multitude of different devices and form factors. These include many kinds of payment cards, SIM cards, travel passes, secure eBanking devices, authentication tokens, machine identification modules (MIM), and secure ID documents including ePassports, eID and eHealth cards, as well as eDriving licenses. Because of the international environment surrounding us every day, it comes as no surprise that English is our official corporate language.

Identity and Biometric Solution engineering teams are developing and delivering solutions in three main domain (Civil Identity, Border and travel, Criminal and biometric). Part of this organization, the Engineering Efficiency team is supporting all engineering teams (R&Ds and delivery center) on processes and tools and practices (Waterfall, Scrum, Confluence, Jira, …) as well as reporting engineering KPIs.

This position of Engineering Efficiency Support Manager will focus on reinforcing our support on Jira, deploying best practices on Configuration management, and support process implementation and evolution.

A day in life of Engineering Efficiency Support Manager:

• You will be in charge to support teams on Jira and help them to improve their efficiency on this tool
• You will be in charge to enforce best practices on configuration management for Solutions, Software and Hardware components and perform regular audits to identify and follow improvement plans
• You will be in charge to support teams on process implementation and evolution as well as assisting teams that will transition to Agile process.
• You will collect R&D KPIs (ODT, product release efficiency, Defects, …) for global reporting and improvement plan follow up.

Requirements:

• Very good knowledge of Jira tools and feature to support teams
• Knowledge and Experience in configuration management practices especially on Software
• Good knowledge and experience on Agile Process tailoring and capacity to support teams on executions
• Experience on Agile process (or equivalent) implementation
• Agile development or devops experience
• You have good communication skills
• You have capacity to understand others position and propose solutions
• You are proactive and fosters continuous improvements
• Good English level is mandatory to interface teams WW

We provide CAREERS and not only jobs. With us employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!