ILS Manager

The ILS Manager will join the Customer Experience and Engineering (CXE) department at Thales' Gennevilliers campus, focusing on designing, developing, and supporting major defense systems. This role involves structuring and leading Integrated Logistics Support activities for equipment and system-level projects, ensuring compliance with development and contractual milestones. The manager will coordinate technical aspects, ensure deliverable consistency, participate in client ILS working groups, and manage budgets, working closely with development and ILS teams to optimize service value and prepare for support.

Must Have

• Strong skills in Systems Engineering in demanding technical environments.
• Excellent negotiation skills (internal and client-facing).
• Confirmed experience in managing ILS or Support activities.
• Expertise in ILS professions, especially Dependability and Logistics Support Analysis.
• Ability to work closely with project and ILS teams.
• Excellent interpersonal skills and client listening.

Perks & Benefits

• Success driven by technological excellence, experience, and shared ambition.
• An attractive compensation package.
• Continuous skill development: training programs, academies, and internal communities.
• An inclusive, benevolent environment respecting employee balance.
• Recognized societal and environmental commitment.

Let's build a future of trust together

Thales is a global high-tech leader specializing in three sectors: Defense & Security, Aerospace & Space, and Cyber & Digital. It develops products and solutions that contribute to a safer, more environmentally friendly, and more inclusive world. The Group invests nearly 4 billion euros per year in Research & Development, particularly in key innovation areas such as AI, cybersecurity, quantum, cloud technologies, and 6G. Thales has nearly 81,000 employees in 68 countries.

Our commitments, your benefits

• Success driven by our technological excellence, your experience, and our shared ambition
• An attractive compensation package
• Continuous skill development: training programs, academies, and internal communities
• An inclusive, benevolent environment respecting employee balance
• Recognized societal and environmental commitment

Your daily life

The Gennevilliers Campus is the heart of design, development, and support activities for major defense systems: radio communications, resilient infrastructure networks and systems, satellite communications, collaborative combat, and cybersecurity. Located north of Paris, it is quickly accessible by public transport.

Within the Support and Customer Service (SSC) Domain, you will join the Offer and Project Support Engineering (ISOP – 22 people) department of the Customer Experience and Engineering (CXE) directorate.

You will be responsible for Integrated Logistics Support activities within the framework of equipment or system-level projects to prepare support and optimize service value.

In this context, you will structure and lead the activities to be carried out (Dependability studies, LSA, HSE-P, Documentation, and Training) in accordance with the development milestones of the equipment/system on the one hand and the contractual milestones on the other.

You will participate in client ILS working groups, ensure the delivery of contractual deliverables, relying on the ILS functional teams (3 to 6 people). You will work in co-engineering with the equipment/system development teams. You will report to the EDM (Engineering Delivery Manager) in interface with the program management and the client.

Your missions

• Responsible for Integrated Logistics Support within the engineering team
• Structure and lead ILS functional activities (Dependability / Logistics Support Analysis, HSE-P, documentation, training)
• Ensure technical coordination and overall consistency of deliverables,
• Participate in client ILS working groups
• Guarantee the quality of ILS activities, budgets in accordance with development and contractual milestones
• Lead activities related to Design For Services.

Your profile:

Strong skills in Systems Engineering, applied in demanding technical environments.

Excellent negotiation skills, both internally and with clients, combined with a pedagogical approach to facilitate understanding of challenges.

Confirmed experience in managing activities related to ILS or Support. Expertise in ILS professions, particularly in Dependability and Logistics Support Analysis.

Ability to work closely with project teams and various ILS teams to ensure consistency of deliverables.

Excellent interpersonal skills and client listening, fostering lasting partnerships.

Within the Support and Customer Service domain, you will join the department specializing in ILS, and more specifically a dynamic team of transversal managers. Integrated in co-engineering of one or more Thales SIX projects, you will contribute to high-performance, reliable, and durable equipment.

Thales, a Handi-Engaged company, recognizes all talents. Diversity is our best asset. Apply and join us!

The position may require access to information related to national defense secrecy, the selected person will be subject to an authorization procedure, in accordance with the provisions of articles R.2311-1 et seq. of the Defense Code and IGI 1300 SGDSN/PSE of August 09, 2021.