Client Team Member CDI - Part-time [28h] (M/F)

For over 70 years, Boulanger has supported French people in their daily lives with recognized expertise in home appliances and multimedia. With over 220 stores and a strong online presence, customer satisfaction is our priority. Our ambition is to offer an excellent experience through passionate employees. As a Client Team Member, you will play a key role in assisting customers. This involves managing product flow, ensuring an impeccable sales area, being available for customers, and respecting safety procedures. We value engagement, authenticity, generosity, and agility.

Must Have

• Manage product flow (receiving, organizing, shelving)
• Ensure accurate stock through regular inventories
• Maintain an impeccable and attractive sales area
• Ensure cleanliness and tidiness of the reserve
• Answer customer questions and assist them in store
• Deliver products to customers
• Respect procedures and safety rules
• Problem-solving skills
• Innate customer relationship skills
• Organizational skills
• Responsiveness
• Ability to work in a team

Perks & Benefits

• Monthly collective variable compensation
• Attractive bonuses (profit-sharing, quarterly incentive bonuses, employee shareholding)
• Comprehensive health insurance for the entire household
• Providence fund
• Restaurant card
• Sustainable mobility package
• Exclusive discounts on products
• Special offers as a member of the Boulanger club+
• Commitment to inclusion (parity index 89/100)
• Societal responsibility (giving products a second life)

Company Description

For over 70 years, Boulanger has supported French people in their daily lives thanks to recognized expertise in home appliances and multimedia. With over 220 stores and a strong presence on Boulanger.com, we make customer satisfaction our priority.

Our uniqueness? 🌟

At Boulanger, everything starts with the customer. Our ambition is to offer an excellent experience thanks to passionate employees, driven by the desire to surpass themselves and innovate together.

Our values 💡

Pro: We put our expertise at the service of our customers, with rigor and commitment.

Simple: We favor an accessible approach and clear solutions.

Friendly: We cultivate good humor and authentic human relationships.

Joining Boulanger means evolving in a company that values talent, offers development opportunities, and places collaboration at the heart of its success.

Learn, grow, succeed: Boulanger, let's dare together!

Job Description

Reporting to the Customer Service Manager, you play a key role in helping our customers.

🎯 A day at Boulanger is:

• Manage product flow. How? By receiving, organizing, and shelving products so that each item finds its place, while ensuring accurate and up-to-date stock through regular inventories.
• Maintain the sales area. How? By ensuring an impeccable and attractive presentation so that every customer finds what they are looking for easily, while ensuring the cleanliness and tidiness of the reserve.
• Be there for customers. How? By answering their questions, accompanying them in the store, and delivering their products. Your smile and availability make all the difference!
• Respect procedures and safety rules. How? By applying good practices to guarantee a safe and pleasant environment for yourself, your colleagues, and customers.

Qualifications

You are made for this job if:

Finding solutions is your strength

Customer relations are innate to you

Organization and responsiveness are your allies

You love working in a team

If, like us, you are committed and authentic, if you are generous in your interactions and agile in your actions, then join our professional, simple, friendly collective, and let's dare together!

💰 Compensation:

• Fixed: €23,600 over 13 months + monthly collective variable
• Attractive bonuses: Profit-sharing, quarterly incentive bonuses, and employee shareholding…
• Advantageous conditions: health insurance that covers your entire household, provident fund, restaurant card, sustainable mobility package

Additional Information

📣 Why join us?

With us, experience counts, but your personality and your desire to learn are even more valuable!

• Exclusive benefits: Enjoy great discounts on our products and special offers as a member of the Boulanger club+.
• Commitment to inclusion: Our parity index is 89/100, proof of our commitment to equality.
• Societal responsibility: giving products a second life is a strong commitment. At Boulanger, each store participates in this eco-responsible gesture.