Engineering Supervisor

Join Susurros del Corazón in Punta de Mita, Mexico, as an Engineering Supervisor, reporting to the Assistant Director of Engineering. You will be responsible for protecting the brand and asset, ensuring guest satisfaction, and managing preventive maintenance, new projects, and renovations with minimal guest impact. Key duties include monitoring energy usage, supporting sustainability programs, and actively participating in the Engineering leadership team and hotel operations.

Must Have

• Ensure brand and asset protection, guaranteeing guest satisfaction.
• Plan and manage preventive maintenance, new projects, expansions, and renovations with minimal guest impact.
• Comply with annual preventive and predictive maintenance plan procedures and policies.
• Continuously monitor responsible energy, water, and sewage use to implement cost-saving measures.
• Support energy conservation or sustainability programs to achieve financial and sustainability goals.
• Actively participate as a member of the Hotel Engineering department's leadership team.
• Create professional relationships and active participation in all hotel operations, including daily and weekly management meetings.
• Two years of operational experience in a hotel engineering department or closely related industry.
• Previous experience as Supervisor or equivalent.
• Familiarity with operations and priorities of all other hotel operating departments.
• Ability to stand for at least 8 hours.
• Ability to lift, push, and pull at least 50 pounds.
• Excellent communication skills.
• Strong leadership skills and the ability to apply them in a dynamic environment.
• Confidence and ability to perform under pressure.

Company Description

Susurros del Corazón, Auberge Collection, is a vibrant oceanfront enclave, nestled between jungle cliffs and a pristine stretch of coastline overlooking Banderas Bay in Punta de Mita, on Mexico's Pacific coast. The resort offers 82 ocean-view studios, casitas, and suites, plus 30 two-to-five-bedroom oceanfront homes and residences, highlighting an exclusive seven-bedroom villa. The resort houses several restaurants, including Casamilpa, an exclusive farm-to-table restaurant offering Mediterranean cuisine with Mexican influences; La Boquita, an open-air taqueria; plus a pool bar, private cabanas, and captivating gourmet experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy drives well-being, inviting a holistic experience inspired by the rhythmic energy of the waves. Three infinity pools with waterfalls to the beach and the Morritos Kids Club create a haven for relaxation and family memories. A variety of unexpected adventures and experiences invite exploration, celebrating Mexico's rich culture and embodying the playful spirit of a luxurious, relaxed surf retreat in an unspoiled seaside oasis.

For more information: auberge.com/susurros

Connect with Susurros del Corazón, Auberge Resorts Collection on Instagram @SusurrosAuberge and #AlwaysAuberge

Job Description

Become one of the authors of our story. Join our team as Engineering Supervisor at Susurros del Corazón in Punta de Mita Mexico, reporting to the Assistant Director of Engineering. You will be responsible for elevating the Susurros de Corazón brand through the lens of culinary experiences. The execution of your duties will ensure that the highest service standards are met and that the guest experience exceeds expectations.

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our talent always finds new ways to take care of the business, its guests, and its team members. Within this, the key responsibilities for this position are:

• Ensure that the brand and asset are protected, ensuring that all guests are surprised and enjoy their experience on the property.
• Plan and manage all preventive maintenance work, new projects, expansions, and renovations in a way that affects the guest experience as little as possible.
• Comply with the procedures and policies of the annual preventive and predictive maintenance plan.
• Continuously monitor the responsible use of energy, water, and sewage in the hotel to implement measures that result in savings in energy costs.
• Support the energy conservation or sustainability program that allows the hotel to achieve its annual financial objectives and the goals of the annual sustainability plan.
• Work as an active member of the Hotel Engineering department's leadership team. Create professional relationships and active participation in all hotel operations, including, but not limited to; daily and weekly management meetings.

Requirements

• Preferably, two years of operational experience in the engineering department of a hotel or closely related industry. Previous experience as Supervisor or equivalent.
• Must be familiar with the operations and priorities of all other operating departments of the hotel.
• Must be able to stand for at least 8 hours and be able to lift, push, and pull at least 50 pounds.
• Excellent communication skills.
• Strong leadership skills and the ability to apply them in a dynamic environment.
• Confidence and ability to perform under pressure.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share an artisanal approach to luxury and embody the spirit of the place through captivating design, exceptional gastronomy, innovative wellness, and attentive and discreet service. With 30 unique hotels, resorts, and residences, Auberge invites its guests to create unforgettable stories in some of the world's most coveted destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn: @Auberge and #AlwaysAuberge