Field Supervisor (Chihuahua)

Responsible for leading field work activities, ensuring operational standards are met and the quality of collected information is guaranteed. This role involves managing field resources, including performance evaluation, professional development, expense control, supply management, and interviews. You will lead a team of 20 people in the Chihuahua area, overseeing daily administration, operations, performance evaluation, coaching, and career paths.

Must Have

• Support and daily follow-up on auditors' activities (operational and administrative)
• Review, adjust, and approve auditors' work plans and take necessary actions for compliance
• Monitor internal operational indicators and action plans for objective achievement
• Perform in-person verification/supervision of the operational panel/auditor
• Ensure compliance with field methodology and quality of collected information
• Recruit and maintain households that make up the operational panel
• Communicate and follow up on issues impacting operational and administrative processes
• Responsible for auditor training
• Intermediate or Higher Education (university degree)
• Basic-Intermediate English
• 3+ years of experience supervising field teams
• Availability to travel and work in the field
• Driver's license and own car
• Personnel management
• Intermediate Excel

Perks & Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the job:

Responsible for leading field work activities, seeking to comply with operational standards and guaranteeing the quality of the information collected.

This role is responsible for the administration of field resources: performance evaluation, professional development, expense control, supply management, interviews, among others.

Responsibilities:

• Daily support and follow-up regarding the activities (operational and administrative) of the auditors.
• Responsible for reviewing, adjusting, and approving the auditors' work plan and consequently taking the necessary actions for its fulfillment (reassignments).
• Monitoring of internal operational indicators and action plans for achieving objectives.
• Perform verification/supervision of the operational panel/auditor in person.
• Compliance with field methodology and guaranteeing the quality of the information collected.
• Recruitment and maintenance of households that make up the operational panel.
• Communicate and follow up on any problem that may impact/affect operational and administrative processes for their solution.
• Responsible for auditor training.

Requirements

About you:

This role includes team management responsibilities: Leading a team of 20 people in the Chihuahua area, including day-to-day administration, operations, performance evaluation, coaching, and career path.

Requirements:

• Intermediate or Higher Education (university degree).
• Basic-Intermediate English
• 3+ years of experience supervising field teams
• Availability to travel as well as field work.
• Driver's license and own car
• Personnel management
• Office: Intermediate Excel
• The profile will be evaluated according to strategic needs by locality.

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion