Franchise Manager

Company Description

Job Description

Are you looking for a role where you can drive growth, empower partners, and shape the future of a global brand? At SIXT, you will take on impactful projects, support our franchise partners with smart solutions, and help deliver outstanding customer experiences across international markets. Together, we will set new standards in operational excellence and fuel our fast-paced global expansion. Sounds interesting? Then apply now!

YOUR ROLE AT SIXT

• You successfully execute data-driven strategic projects that lead to productive, efficient, and profitable operations in the franchise network
• You support our franchise partners through in-depth business analysis
• You continuously monitor the performance of our franchise partners, identifying potential areas for improvement and opportunities for growth
• You ensure the successful follow-up of various projects and the achievement of shared goals
• You support our franchise partners in optimizing site processes, developing SIXT Service Standards, and establishing efficient workflows in their branch operations
• You analyze customer feedback and work closely with our Quality department to continuously enhance customer satisfaction within your region
• You onboard new franchise partners and support our fast-paced expansion

YOUR SKILLS MATTER

• Education & Experience You hold a Bachelor’s degree in Economics, Business, or a related field and bring at least 3 years of operations experience in the tourism or service industry, ideally with international exposure
• Technical Proficiency You combine superb account management skills and business development expertise with an analytical and pragmatic mindset, and you can independently manage projects while driving them to successful completion
• Soft Skills You are highly organized, thrive in diverse teams, can juggle multiple priorities effectively, and exude confidence and enthusiasm in everything you do
• Languages You excel in professional communication in English, and any additional language is considered a strong plus
• Commitment to Excellence You are success-oriented, proactive, and eager to take on multiple tasks with a strong sense of ownership
• Flexibility & Travel You are adaptable and open to traveling both domestically and internationally to support our fast-paced environment

WHAT WE OFFER

• Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more
• Mobility boost We support you with a monthly mobility allowance of €20 per month for even more freedom
• Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
• Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant
• Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
• Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!