Sales Advisor | Badajoz El Faro Shopping Center | Part Time 24 hours | Temporary Contract

Job Description

SALES ADVISOR

WHAT YOU WILL DO

As a Sales Advisor at H&M, you will play a key role in creating an exceptional customer experience. You will welcome them, guide them through the store, and help them find what they need while showing them our products. Acting in accordance with our values, you will contribute to both your own success and the success of the company.

You will be responsible for:

• Sharing your knowledge of fashion and products to help customers make decisions.
• Collaborating with your team to offer exceptional service at every stage of the customer experience.
• Ensuring that the sales area and warehouse are clean and tidy.
• Supporting the opening and closing of the store.
• Representing a positive image of yourself and the brand during all interactions with customers.

WHO YOU WILL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the store team, every role—from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You will also connect with the Area Team, collaborating between stores to share knowledge and achieve success together. Alongside your team, you will play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.

WHO YOU ARE

We are looking for people with...

• Experience in customer service in the fashion, retail or similar sector.

And who are…

• Passionate about fashion and about offering an exceptional in-store experience while promoting our products and driving sales.
• You thrive in collaborative and dynamic environments.
• Communicating, with creativity, with curiosity to use store technology, and a strong desire to learn and develop.
• Flexible and action-oriented.

WHO WE ARE

H&M Group is a global company of strong brands and projects. Our goal is to demonstrate that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to free fashion for the majority, and our customers are at the center of every decision we make.

We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we want to use our power, our scale, and knowledge to drive the fashion industry towards a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING HERE

At H&M Group, we are proud to be a dynamic and welcoming company. We offer our employees attractive benefits with ample development opportunities worldwide.

• 25% Staff discount on all our H&M Group brands, both in physical stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
• H&M Incentive Program (HIP) - a global program that rewards long-term dedication.
• Development opportunities: Access to professional growth within the H&M Group, with opportunities both locally and internationally.

JOIN US

Our uniqueness comes from a combination of many factors: our inclusive and collaborative culture, our strong values, and opportunities for growth. But, above all, it is our people who define us.

Take the next step in your career with us. The journey begins here.

\* Store role assessment:

To manage the high volume of applications for Sales Advisor positions, we use an online competency-based assessment method in some of our stores. You must complete it as part of the application and selection process. Your responses will be evaluated by an assessment tool that applies predefined criteria established by H&M Group.

After completing the assessment, you will have the opportunity to share your feedback and questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitmentsupport@hm.com. Choosing an alternative will not affect your application._

For more information on how we process your personal data, please consult our Privacy Notice.

Within the framework of our Equality Plan, at H&M we promote real equal opportunities between women and men in all selection and professional development processes. We are committed to a fair, equitable, and competency-based recruitment process. Therefore, we ask you not to attach a cover letter to your application.

Additional Information

H&M is committed to creating an inclusive and diverse environment and we are actively seeking qualified candidates regardless of their race, gender, sexual orientation, ethnic origin, religion, nationality, disability or age.