Group HR Operations Manager

Department: HR

Employment Type: Permanent - Full Time

Location: London, UK

Description

Role Overview

• Ensuring a user-focused employee experience that puts our employees at the heart of an excellent experience
• Promote a positive workplace culture and manage employee engagement initiatives.
• Be an escalation point for regional investigations and recommend actions in disciplinary matters
• Management of all regional employment compliance and employment legal issues 
• Ensure high standards of service delivery to employees and management
• Management of local and EOR payroll/s administration in line with the group approach
• Supplier management for all local HR providers including but not limited to payroll and benefits providers
• Conduit for HR & Finance to support and ensure excellence in all required reporting and budgeting
• In conjunction with the VP HR Operations and Director of Talent define and manage the execution of setup and optimisation of ATS and HRIS Systems including managing the HR System Administrator
• Responsibility for data accuracy and collation to contribute to the group analytics strategy preparing reports and analysis as required
• Prepare reports for leadership on HR trends, compliance issues, and workforce data
• Lead system lead group HR events such as performance management and compensation events 
• Administer and report on quarterly Employee Engagement Surveys including collating and presenting results with insights and recommendations based on scores and comments
• Support with managing HR ways of working, HR events, HR meetings and tracking and ensuring delivery of HR activity
• Generate and analyse reports on any HR related topic which may include training metrics, participation, and compliance, presenting findings and updates as required
• Regional and Group support of due diligence for M&A transactions 
• Lead, mentor, and develop team members
• Build strong partnerships with other departments to align HR support with business objectives
• Support any HR initiatives as required.

Required Skills, Knowledge and Expertise

• Solid HR Experience at HR Manager level
• User centred focus with an agile approach to working 
• Evidence of making process improvements 
• Proficiency with HRIS systems and other HR tools 
• Strong knowledge of employment laws and best practices in local HR operations.
• Exceptional leadership and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• High level of attention to detail and organisational skills.
• Proven ability to manage multiple priorities in a fast-paced reactive environment
• Experience with change management and process improvement initiatives.

Working at Tripledot

• 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year.
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice. 
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Daily Free Lunch: In the office you get £12 every day to order from JustEat 
• Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit. 
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
• Life Assurance & Group Income Cover: Financial protection for you and your loved ones.
• Continuous Professional Development
• Private Medical Cover & Health Cash Plan
• Dental Cover
• Cycle to Work Scheme
• Pension Plan