Hardware Operations Specialist
Job Summary
Job Description
Mashgin is looking for a detail-oriented Hardware Operations Specialist to support its hardware programs. This role involves managing contract manufacturing communications, inventory tracking, shipping logistics, prototype coordination, and more. The specialist will ensure smooth hardware execution by coordinating with contract manufacturers, managing inventory across the U.S. supply chain, tracking shipping and logistics, providing hands-on support with early prototypes, assisting in NPI activities, owning small projects, and documenting/improving basic workflows. This position is ideal for a recent graduate in Electrical or Mechanical Engineering eager to learn about hardware product development.
Must have:
- Bachelor's degree in Electrical/Mechanical Engineering or related field.
- 0-2 years experience in hardware operations or engineering support.
- Strong organizational skills and attention to detail.
- Clear communication skills for vendor and partner interactions.
- Comfortable with logistics, spreadsheets, emails, and lab support.
- Curious, humble, and highly proactive.
- Ability to work independently.
- Ability to lift 50 pounds or more
Good to have:
- Experience working with hardware contract manufacturers.
- Exposure to prototyping, soldering, BOM tools, or early-stage hardware.
- Familiarity with Google Sheets, Slack, Notion, or MRP systems.
- Interest in long-term growth into HW program management or engineering ops.
- Strong technical ability, including installing drivers and diagnosing system issues.
7 skills required
Job Details
About Mashgin
At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives.
Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started.
We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.
Position Summary
Mashgin is seeking a sharp, detail-oriented, and proactive Hardware Operations Specialist to support the day-to-day execution of our hardware programs. This is a unique opportunity to work on next-generation product development, and gain exposure across hardware operations, hardware engineering, and early-stage productization.
You will help keep our hardware execution engine running — managing contract manufacturing (CM) communications, inventory tracking, shipping logistics, prototype coordination, and more. If you’re a recent new graduate in Electrical or Mechanical Engineering (or similar), and you're eager to learn how real-world hardware products go from prototype to production, this is the role for you.
You Will Be
- Owning day-to-day hardware operations coordination including follow-ups with contract manufacturers, vendors, and internal teams
- Managing our inventory management across the U.S. supply chain including: stock levels, transfers, shortage resolutions, etc
- Tracking shipping & logistics to ensure parts and builds move smoothly and are on time
- Providing hands-on support with early prototypes and hardware bring-up (under guidance)
- Assisting in NPI activities such as build planning, BOM tracking, or test support
- Owning small projects and tasks delegated by the lead engineer — and following through independently
- Being the "first to act" when urgent tasks or blockers arise — communicating early, and taking initiative
- Documenting and improving basic workflows (inventory, vendor comms, build kits, etc.)
Minimum Qualifications
- B.S. in Electrical Engineering, Mechanical Engineering, or a related field (or equivalent experience)
- 0–2 years of experience in hardware operations, manufacturing, or engineering support
- Strong organizational skills and attention to detail — you care about getting things right
- Clear communicator — you’ll represent the team with vendors and partners
- Comfortable handling logistics, spreadsheet updates, emails, and lab support work
- Curious, humble, and highly proactive — you ask, you follow up, you drive forward
- Able to work independently once given direction; strong sense of accountability
- Ability to lift 50 pounds or more
Preferred Qualifications
- Experience working with hardware contract manufacturers
- Exposure to prototyping, soldering, BOM tools, or early-stage hardware
- Familiarity with tools like Google Sheets, Slack, Notion, or MRP systems
- Interest in long-term growth into HW program management or engineering ops
- Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components.
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Notice on fraudulent jobs
We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, claiming to represent Mashgin. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Mashgin, and Mashgin is not responsible for fraudulent offers or requests for personal information or payments. Mashgin will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Mashgin job postings or offers should consult the job postings on our mashgin.com career site. If you think you've been scammed, please reference this site for more information.
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