The Software Delivery Head will lead software development efforts from India, driving end-to-end software delivery across web and mobile platforms for the Connected Selling initiative and Digi-Chem offerings. This role involves overseeing the software development lifecycle, implementing industry best practices, and creating sustainable development and support processes. The head will focus on hiring, developing, and motivating talent, while also acting as a hands-on technical leader and engaging in detailed problem-solving. The role involves collaborating with stakeholders, leading execution, refining processes, ensuring cross-functional engagement, identifying skill gaps, and ensuring customer experience improvement.