Job Description
The Hostess role involves greeting guests, managing waiting lists, providing menus, seating guests, ensuring guest satisfaction, resolving complaints, handling phone calls and reservations, and assisting with other restaurant duties. Key qualifications include previous experience in Food & Beverage, attention to detail, excellent guest service, and strong English skills.
Must Have:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Previous experience in Food & Beverage/Restaurant operation
- Eye for detail to achieve operational excellence
- Excellent guest service skills
- Excellent English skills
Company Description
For travellers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.
Job Description
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Qualifications
- Previous experience in Food & Beverage/Restaurant operation
- Eye for detail to achieve operational excellence
- Excellent guest service skills
- Excellent English skills
Set alerts for more jobs like Hostess
Set alerts for new Editorial jobs in United Arab Emirates
Set alerts for new jobs in United Arab Emirates
Set alerts for Editorial (Remote) jobs
