Implementation Lead

3 Months ago • 3-5 Years

Job Summary

Job Description

The Implementation Lead is responsible for managing all aspects of implementation projects, including guiding clients through release planning, managing communication, leading product implementation efforts, managing the quality of deliverables, and documenting project status. This role involves identifying and mitigating risks, acting as a client liaison, and providing techno-functional solutions. The role requires understanding of clinical trials and creating SOPs. Additionally, the role provides analytical and reporting support to customers, ensures solutions meet business objectives, and identifies new data sources.
Must have:
  • Experience in Lifesciences and Pharmaceutical industry
  • Experience in SQL, APIs and Integrations
Good to have:
  • Understanding of CDASH, SDTM and ADAM standards
  • Experience with Clinical Systems

Job Details

Implementation Consultant - JD

 

Reports to:  Product Owner

Job Description

      Key Responsibilities

 

 

     Should manage and assume accountability for all aspects of projects related to implementation including:

       Guiding the client through release planning in support of the overall project.

       Manage communication throughout the team and stakeholders.

       Lead product implementation efforts coordinating with customers, product SME and other teams

       Manage the quality of Implementation deliverables.

       Document and report status on Risks,Issues, Actions and Decisions.

       Identify, report and manage risks; overcoming project obstacles.

       Act as a client liaison and representative communicating client feedback to appropriate representatives; acting to resolve outstanding issues on behalf of client in a timely manner.

       Understand Client’s clinical landscape and provide techno-functional solutions to evolving needs of the clients.

     Should analyze and understand current business processes, events and flows in Clinical Trial Development and create SOP’s, Work instructions for implementation /delivery team team.

     Should ensure a smooth transition of services from implementation to support

     Should incorporate feedback and input from customers, partners and in-house teams on saama product features

 

     Should provide advanced analytical and reporting support to customers on various projects. Solves complex problems and / or conducts complex analysis.

     Should support configuration and quality check with project teams to ensure solution will meet the business objectives of the requirements.

     Should be able to help identify and define new sources of relevant data, Analyzing data and make recommendation.

 

     Should understand and can discuss the application and implications of changes to process, and relation to requirements.

 

 

 

    Desired Skills

     Experience in the Lifesciences and Pharmaceutical industry is essential

     Good  experience in SQL , API’s and Integrations

     Good understanding of CDASH, SDTM and ADAM standards.

     Good understanding of one or more of the following Clinical Systems

       EDC Systems such as Medidata Rave, Veeva EDC, Oracle  InForm, etc.,

       CTMS Systems such as Siebel CTMS, Medidata CTMS,Veeva CTMS, etc.,

       IRT Systems such as YPRIME, Parexel Clinphone, etc.,

       LAB Systems such as central Lab, local Labs etc.,

 

 

     Good understanding of clinical trial domain & overall EDC study setup & Clinical reporting

     Good understanding and experience in building Clinical reports and dashboards

      

     Relevant degrees such as Bachelor's and Master's Degree in Healthcare, Computer Science, Technical, Engineering, Computer, Computer Engineering, Computer Programming - Bachelor's degree (BA) in  computer science, or equivalent work experience required.

     3-5 years of experience as a Product Manager or 1-2 years of experience as a Product Owner.

     Comfortable and familiar with the Agile Working Environment.

 

       Experience working with all phases of SDLC

       Familiarity with FDA regulations such as 21 CFR Part 11 and GxP is a bonus

       Experience working in the complete product life cycle of two or more products.

       Should have technical knowledge that includes knowledge of Software Development and Web Development.

       Experience with use and configuration of healthcare software applications (preferably clinical

 

 

 

 

 

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About The Company

CULTURE:

We believe that a company culture is not defined by a brightly colored office, a nice ping pong table, or a well-stocked kitchen. We believe it is revealed in the number of times each day that we laugh out loud, learn something new, get inspired, look forward to a class reunion, take time for lunch, choose the music, test our limits, get what we need, ship something great, recognize our impact, and wake up excited. If that’s not your current career story, then we’d love to have you join ours.

TEAM:

PLAYSTUDIOS is the banner flown by a tight-knit crew of entrepreneurs, artists, software developers, product managers, and producers. Although we come from different lands and disciplines, we share a passion for our work and a belief in the opportunity we are pursuing. 

Chennai, Tamil Nadu, India (On-Site)

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