IN_ Associate_D365 CRM Technical_MS Dynamics _Advisory_Mumbai

At PwC, business application consultants specialize in optimizing operational efficiency for clients. This role focuses on Microsoft Dynamics CRM, involving the analysis of client requirements, implementation of CRM software solutions, and providing training and support for seamless integration and utilization of Microsoft CRM applications. Responsibilities include working with Microsoft Dynamics 365 Online (Sales or Service), customization, extension, API development, integration with external systems, server administration, source control, Power apps, data migration, and Microsoft Azure services.

Must Have

• Experience with Microsoft Dynamics 365 Online Application (Sales or Service) modules
• Customization and extension of Dynamics 365 CRM (client-side with JavaScript, web resources; server-side with C#, .Net assemblies)
• Proficiency in Java scripting frameworks (Node.js, Angular.js, React.js, JQuery, CSS, HTML 5, AJAX)
• Developing REST APIs and integration with external systems
• Server administration and deployment for MSCRM application
• Working knowledge of source control tools like GIT, VSS
• Experience with Power apps and data migration
• Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)
• 4-6 years of experience
• BE/BTech education

Good to Have

• Accepting Feedback
• Active Listening
• Business Process Analysis
• Communication
• CRM Analytics
• CRM Implementations
• CRM Project Management
• Customer Journey Analysis
• Data Management
• Emotional Regulation
• Empathy
• Inclusion
• Intellectual Curiosity
• Microsoft Dynamics 365
• Microsoft Dynamics CRM
• Microsoft Dynamics Customer Relationship Management (CRM) Architecture
• Microsoft Dynamics Customer Relationship Management (CRM) Configuration
• Microsoft Dynamics Customer Relationship Management (CRM) Integration
• Microsoft Power Apps
• Operational Efficiency
• Optimism
• Teamwork
• User Training
• Well Being

Perks & Benefits

• Rewards for contributions
• Wellbeing support
• Inclusive benefits
• Flexibility programmes
• Mentorship

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us

.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities-

· Microsoft Dynamics 365 Online Application (Sales or Service) modules

· Experience in customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc..., server side customization using C# & .Net assemblies

· Java scripting frameworks like Node.js, Angular.js, React.jsJQuery, CSS, HTML 5, AJAX

· Developing REST APIsIntegration experience with external systems through REST API’s. Both with and without middleware.

· Server administration and Deployment for MSCRM application.

· Working knowledge of source control tools like GIT, VSS etc.

· Working with Power apps

· Data migration experience either through a tool or through MS Dynamics feature.

· Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)

*Mandatory skill sets - Dynamics 365 CRM Technical

*Preferred skill sets- Node.js, Angular.js, React.jsJQuery, CSS, HTML 5, AJAX

*Years of experience required- 4-6Years

*Education Qualification - BE/BTech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Microsoft Dynamics 365

Optional Skills

Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date