Senior Program Manager

Job Title

Senior Program Manager

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

In this role,

• The main deliverable of the job is to make significant contribution to improve quality Norm KPIs thru various means e.g. understanding the drivers of quality. Coordinating with team to generate RCA and execute the solutions around with along with other stake holders from across the functions. This role ensures the idea pipeline generation and governance of Idea funnel (from Ideation thru implementation) for Quality improvements supporting AOS and Call rate improvements across product lines for Ultrasound. In addition, this role takes responsibility for providing insight using our master data set, developing monthly reports, and troubleshooting data issues.
• Build a successful, pro-active project team through effective people management and team coaching in order to create a motivated and high performing team.
• Set up and maintain strong relationships with internal and external stakeholders.
• Communicate project status to Ultrasound Management through periodic reports and formal program reviews. Identify risks / issues / scope creeps impacting project schedule, quality or cost and mitigate / take corrective action.

You are responsible for

• Daily management of quality initiatives and tracking the progress.
• Participate and lead the review mechanisms for Quality initiatives with all stakeholders
• Leads the cross-functional team to proactively identify, prioritize, implement AOS projects to achieve Business Targets

• Ensures that products meet external and internal customer quality needs and cost targets,
• Leads internal and external cross-functional team members distributed across several locations across the globe, including USA, India, China, and Singapore

• Collaborate with teams on cross functional delivery plans and any changes within. Builds mutual trust and encourages respect and cooperation among Cross Functional project Core teams.
• Determines, allocates, and directs all project resources in accordance with guidelines.
• Provide useful insight by using Master data, including creation, updates, and deletion.
• Provide quality assurance of imported data, working with quality assurance analyst if necessary.
• Processing confidential data and information according to guidelines. Managing and designing the reporting environment, including data sources, security, and metadata.
• Drive compliance to your project schedule across all functions and secure agreed project milestones. Takes on additional project leadership assignments of varying scope and complexity
• Facilitate interaction, manage inter-dependencies & conflict resolution among all functional teams, regardless of geographic region.
• Encourages partnering: Develops cooperative relationships to achieve Project results through a win-win relationship.
• Ensures compliance to corporate and regulatory agencies policies/rules/procedures.

You are a part of

Ultrasound R&D team

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor's or Master’s degree or equivalent in Engineering (Mechanical/Electrical/Computer Science/Software)
• Minimum 15+ years of relevant industry experience in Technical Project Management. Cost Norm initiatives, Quality Norms projects are preferred
• The individual must demonstrate high levels of initiative, leadership, good judgement and effective communication skills and strong analytical skills
• Must have worked in a Global Matrix organization, managing complex improvement projects through teams and stakeholders across various geographic locations
• Great work ethics with a passion for quality, Lean and business efficiency
• PMP Certification, MBA and Experience in a regulated medical device development and manufacturing environment a plus.
• Successful track record of project management for R&D or Supply Chain.
• Excellent time management and scheduling.

In return, we offer you A challenging and dynamic assignment in an organization that continuously strives to develop its talent. You will contribute to our mission to improve people’s lives around the globe through meaningful innovation. We welcome you to a challenging, innovative environment with great opportunities for you to explore. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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