Program Manager (Junior Chief of Staff)

Progress is seeking a highly organized and business-savvy Program Manager / Junior Chief of Staff for its Digital Experience Business Unit. This hybrid role involves partnering with senior leadership to manage the business rhythm of a global organization, driving clarity, accountability, and execution across Product, Sales, Marketing, and Customer Success teams. The role offers exposure to executive decision-making, focusing on strategy, operations, and leadership within a 1,000+ person unit.

Must Have

• Run the operating system for the Digital Experience (DX) business, including day-to-day cadence, staff meetings, Quarterly Business Reviews, goal setting, planning cycles, and offsites.
• Drive execution and accountability by tracking decisions, following up on action items, and ensuring priorities move forward.
• Build executive communications for Quarterly Business Reviews, Sales Kickoffs, and All-Hands meetings.
• Coordinate cross-functional initiatives across Product, Sales, Marketing, and Customer Support.
• Streamline operations, improve processes, meeting quality, and decision-making efficiency.
• Manage data and insights, maintaining dashboards, KPIs, and reporting packs with Finance and Business Intelligence.
• Partner with the Chief of Staff and Executive Assistant to align leadership time and communication with top business priorities.
• 2-4 years of experience in Business Operations, Program Management, or Consulting, ideally in a SaaS or technology company.
• Proven ability to run cross-functional projects and manage multiple stakeholders.
• Strong analytical skills and comfort with data.
• Excellent written and visual communication skills.
• High emotional intelligence, discretion, and ability to influence without authority.
• Strong systems thinking and process design capabilities.
• Exceptional capacity for learning rapidly.
• Highly ambitious and self-motivated.

Good to Have

• Experience supporting or working closely with executive leadership.
• Experience with business tools (Asana, Tableau, PowerBI, or similar).
• Interest in AI-enabled productivity and experimentation with emerging tech.

Perks & Benefits

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan).
• Tuition Reimbursement program.
• Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Flexible paid vacation time, paid day off for your birthday, and company holidays.
• Variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress.

We’re looking for a highly organized and business-savvy operator to join the Office of the EVP as our Program Manager / Junior Chief of Staff for the Digital Experience Business Unit within Progress. You’ll partner with the Chief of Staff and senior leadership to run the business rhythm of a 1,000+ - person global organization, driving clarity, accountability, and execution across Product, Sales, Marketing, and Customer Success teams.

This is a unique opportunity to sit at the intersection of strategy, operations, and leadership, with exposure to executive decision-making. This will be a hybrid role working between your home office and our headquarters. Candidates must be local to this location to be considered, as we can not offer any relocation packages at this time.

In this role you will:

• Run the operating system for the Digital Experience (DX) business – own the day-to-day cadence (staff meetings, Quarterly Business Reviews, goal setting, planning cycles, offsites). Have a view of the entire business and how it is run.
• Drive execution and accountability – track decisions, follow up on action items, and ensure priorities move forward.
• Build executive communications – based on predefined requirements, develop decks and materials for Quarterly Business Reviews, Sales Kickoffs, and All-Hands meetings; summarize key business updates.
• Coordinate cross-functional initiatives – connect Product, Sales, Marketing, and Customer Support to deliver high-impact outcomes.
• Streamline operations – improve processes, meeting quality, and decision-making efficiency.
• Manage data and insights – work with Finance and Business Intelligence to maintain dashboards, KPIs, and reporting packs.
• Partner with the Chief of Staff and Executive Assistant – align leadership time and communication with top business priorities.

Your background:

• 2-4 years of experience as a top performer in Business Operations, Program Management, or Consulting, ideally in a SaaS or technology company.
• Proven ability to run cross-functional projects and manage multiple stakeholders.
• Strong analytical skills and comfort with data — able to interpret metrics and build insights that inform decisions.
• Excellent written and visual communication skills (PowerPoint, Miro, Google Slides, or similar).
• High emotional intelligence, discretion, and ability to influence without authority.
• Strong systems thinking and process design capabilities.
• Exceptional capacity for learning rapidly across a variety of different disciplines.
• Highly ambitious and self-motivated with a desire to learn and grow your career.

Additionally, it would be beneficial if you have:

• Experience supporting or working closely with executive leadership.
• Experience with business tools (Asana, Tableau, PowerBI, or similar).
• Interest in AI-enabled productivity and experimentation with emerging tech.

Base Salary Range: $103,000 -$128,100 This position is also eligible to participate in our performance-based annual corporate bonus plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!