Infrastructure Operations Engineer

7 Minutes ago • 3-5 Years

Job Summary

Job Description

The Infrastructure Operations Engineer will be a hands-on professional responsible for Zelis' mission-critical data center infrastructure. The role involves managing VMware environments, Dell hardware, and Linux/Windows platforms. Responsibilities include configuration, troubleshooting, and optimization of vSphere, Dell compute/storage, and data center equipment. The engineer will also be involved in scripting, automation, and collaboration with other teams. The role emphasizes on-prem environments and requires proactive monitoring, vendor partnerships, and ensuring minimal downtime. The role is not a cloud-only position and requires hands-on depth and cross-platform knowledge. The engineer is expected to resolve incidents, patch systems, automate tasks, and improve the overall infrastructure.
Must have:
  • 3-5 years in Infrastructure Operations/Systems Admin/Engineering
  • Proficiency with VMware vSphere and Dell compute/storage
  • Strong networking fundamentals understanding
  • Experience with data center equipment
  • Solid scripting ability using PowerShell and PowerCLI
Good to have:
  • VMware VCTA/VCP, RHCSA, or Dell server/storage certifications
  • Familiarity with VMware Aria Operations
  • Understanding of Dell PowerStore automation modules

Job Details

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients. 

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Zelis is seeking an Infrastructure Operations Engineer to be the hands-on powerhouse behind our mission-critical data center infrastructure. If you're a traditional Systems Administrator ready to evolve into a Systems Engineer, thrive in on-prem environments, and take pride in solving real-world infrastructure challenges—not clicking around in the cloud console—this role is for you.


You’ll work with cutting-edge Dell hardware, VMware virtualization, and Linux/Windows platforms, all while supporting our production environment with minimal downtime, proactive monitoring, and tight vendor partnerships.

Location Requirement: Candidates must reside within 45 minutes of Culpeper, VA and be available to visit the data center a minimum of 2x per month.

What You’ll Do

  • Own the VMware stack – Configure, manage, and troubleshoot complex vSphere environments (vDS, vSS, etc.) with a focus on performance, uptime, and smart scaling.

  • Command Dell compute and storage – Deploy, optimize, and maintain Dell PowerEdge servers and PowerStore storage, including zoning and fibre channel SANs.

  • Keep our data center humming – Oversee rack infrastructure, power, cooling, and network hardware, ensuring uptime and physical reliability.

  • Troubleshoot across Linux and Windows – Hands-on with RHEL and Windows Server OS—resolving incidents, patching, automating, and optimizing.

  • Automate everything – Script with PowerShell and PowerCLI to streamline repeatable tasks, improve response times, and reduce manual overhead.

  • Collaborate cross-functionally – Partner with IT, DevOps, Security, and Engineering to support critical infrastructure initiatives.

  • Document like a pro – Keep configuration records and SOPs up to date so the environment stays manageable and repeatable.

  • Continuously improve – Bring fresh eyes and new ideas to everything from capacity management to failover planning.

What You’ll Bring to Zelis

  • 3–5 years in Infrastructure Operations, Systems Admin, or Systems Engineering roles.

  • Proficiency with VMware vSphere, Dell compute/storage, and Linux (RHEL) environments.

  • Strong understanding of networking fundamentals (VLANs, DNS, TCP/UDP, iSCSI, fibre channel, VMware vDS/vSS).

  • Experience working with data center equipment, including physical setup and vendor coordination.

  • Solid scripting ability using PowerShell and PowerCLI.

  • Excellent problem-solving instincts, ability to operate independently, and readiness to grow technically.

Nice to Have

  • Certifications: VMware VCTA/VCP, RHCSA, Dell server/storage certifications, or Microsoft Hybrid Admin.

  • Familiarity with VMware Aria Operations, storage capacity planning, and telemetry-based monitoring tools.

  • Understanding of Dell PowerStore automation modules and APIs.

What This Role Is Not

  • Not a cloud-only position – This is for engineers who love data center and on-prem environments.

  • Not entry-level – This requires hands-on depth and cross-platform knowledge, not just clicking through UIs.

  • Not purely Windows-focusedLinux experience is essential to succeed here.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

  

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 

 

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 

  

Disclaimer 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

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About The Company

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

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