Insurance Advisor GMM

undefined ago • 1.5-2 Years

Job Summary

Job Description

We are looking for a talented individual to join our Insurance Operations team at Marsh McLennan in Mexico City. This hybrid role involves managing client insurance processes, handling claims, updating policies, and ensuring smooth communication with insurance providers. You will review and process insurance transactions, provide excellent customer service, and support daily operations within a dynamic team.
Must have:
  • Handle client inquiries and guide on life GMM insurance procedures.
  • Review and process policy changes (additions/cancellations).
  • Manage insurance claims, ensuring correct documentation and system entry.
  • Collaborate with insurance providers to resolve issues and confirm policy details.
  • Maintain accurate records of transactions and client interactions.
  • Support team members with administrative tasks and process improvements.
Good to have:
  • Experience with claims, policy management, or insurance processes.
  • Knowledge of insurance software or systems.
  • Ability to accurately review and interpret insurance documentation.
Perks:
  • Professional development opportunities.
  • Interesting work and supportive leaders.
  • Vibrant and inclusive culture.
  • Opportunity to work with talented colleagues.
  • Variety of career opportunities.
  • Benefits and rewards for well-being.

Job Details

Company:

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Marsh

Description:

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We are looking for a talented individual to join our Insurance Operations team at Marsh McLennan. This position will be based in Mexico City. It is a hybrid position that requires working at least three days a week in the office.

This role is part of a dynamic team responsible for managing client insurance processes, including handling claims, policy updates, and ensuring fluid communication with insurance providers. Your role will be to review and process insurance transactions, provide excellent customer service, and support the team in daily operations.

You will have:

  • Handling client inquiries and guidance on life GMM insurance procedures.
  • Reviewing and processing policy changes, such as additions and cancellations.
  • Managing insurance claims and ensuring correct documentation and system entry.
  • Collaborating with insurance providers to resolve issues and confirm policy details.
  • Maintaining accurate records of transactions and client interactions.
  • Supporting team members with administrative tasks and process improvements.

What you need to have:

  • Completed Bachelor's degree.
  • 1.5 to 2 years of experience in insurance operations or related fields.
  • Proficiency in Office tools, Excel, and Outlook.
  • Strong analytical skills, creativity, customer orientation, and empathy.

What makes you stand out:

  • Experience working with claims, policy management, or insurance processes.
  • Knowledge of insurance software or systems.
  • Ability to accurately review and interpret insurance documentation.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and impact colleagues, clients, and communities.
  • Our scale allows us to offer a variety of career opportunities, as well as benefits and rewards to enhance your well-being.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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