Integration Architect (DTS) | Manager [tag01]

Job Description & Summary

At PwC, our business applications consulting team specializes in consulting services for a variety of business applications, helping clients optimize operational efficiency. These professionals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce generalist consultant at PwC, you will possess a broad range of skills and experience in consulting across various Salesforce applications. You will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for the effective utilization of Salesforce applications. Your versatile knowledge will enable you to assist clients in optimizing operational efficiency and achieving their strategic objectives.

• By enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for guiding, leveraging the unique strengths of team members, and managing performance to meet client expectations. With your growing knowledge of how businesses work, you play an important role in identifying opportunities that contribute to the success of our company. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of skills, knowledge, and experiences you need to lead and deliver value at this level include, but are not limited to:

Role Mission

Ensure robust integrations between Coupa and ERP - DataSul, enabling end-to-end automation of purchasing, receiving, and invoicing, with consistent data, adequate response times, and high observability.

Requirements

• Full degree in Computer Science, Computer Engineering, Information Systems or related fields.

Post-graduation/Specialization/MBA in Software Architecture, Integration, Data Engineering or related fields will be considered a differential.

• Solid experience in integration projects (preferably with Coupa (BSM/Procurement)), including synchronous (APIs/punchout) and asynchronous (cXML/files/events) scenarios, in on-premises and/or cloud environments.
• Mastery of Coupa Integrations: REST APIs (incl. OAuth 2.0 authentication or API Keys), cXML (PO, invoice, ASN), Punchout (cXML/OCI), catalogs (CIF/hosted) and SFTP integrations.
• P2P processes and operational finance: requisitions, POs, receipts, 2/3-way match, invoices/credit notes, taxes, retentions, exceptions and tolerances.
• Service and event-oriented architecture; messaging/streaming (e.g., Kafka, RabbitMQ) when applicable to the ecosystem.
• API design and governance (REST), documentation (OpenAPI), resilience patterns (idempotence, retry/backoff, circuit breaker) and contract versioning.
• Protocols and formats: HTTP, SFTP; JSON, cXML, CSV/CIF.
• Security: OAuth 2.0/OIDC, SAML 2.0 (SSO), JWT, mTLS.
• Observability: metrics, logs and tracing (e.g., Prometheus/Grafana, ELK/EFK, OpenTelemetry).
• API/cXML testing tools (e.g., Postman/Insomnia, cXML validators) and mock/stub strategies.
• Git and CI/CD; containers and orchestration (Docker, Kubernetes) applied to integrations.
• Experience with at least one ESB/iPaaS/integration platform with Coupa connectors or HTTP/cXML/SFTP capability (e.g., MuleSoft, Boomi, WSO2, Azure Integration Services/Logic Apps, Apigee/Kong as a gateway).
• Experience with agile methods (Scrum/Kanban) and collaboration with Purchasing/Finance/Tax/IT stakeholders.
• Advanced or fluent English required (reading, writing and conversation) for interaction with global teams, suppliers and technical documentation.
• Excellent communication, analytical, systemic vision and consultative posture skills.

Key Responsibilities:

Architecture and integration design

• Conduct technical/functional discovery; map data domains (suppliers, cost centers, accounting accounts, items, contracts, users, units/addresses) and transactional flows (requisitions, POs, receipts, invoices, credit notes, payments).
• Define integration styles (REST APIs, cXML, file/SFTP integrations, event/streaming when applicable), considering functional and non-functional requirements (latency, throughput, availability, consistency, costs).
• Elaborate technical documentation (OpenAPI API specifications, Coupa endpoint catalogs, data models, cXML contracts, mappings, architecture diagrams and BPMN for P2P processes).

Specific Coupa Integrations:

• Design native integrations with Coupa: REST APIs, as well as file integrations (CSV/flat files via SFTP) when applicable.
• Orchestrate master data synchronization between Coupa and legacy systems/financial ERP: suppliers (incl. banking/tax), GL/accounts, cost centers, projects, items, rates, users/roles, approval structures and locations.
• Design end-to-end transactional flows: Requisition → Approval → PO → ASN/Receipt → Invoice → 2/3-way match → Payment → Status/reconciliation; ensure reconciliation with financial/tax back-office.

Standards, resilience and quality:

• Apply EIPs (Enterprise Integration Patterns), choreography/or orchestration, idempotence, deduplication, retries with backoff, timeouts and circuit breakers.
• Define contract versioning (APIs/cXML/files) and ensure backward compatibility; standardize validations and enrichments.
• Promote integration testing, contract testing (e.g., Pact), punchout simulations and cXML validations; maintain representative test environments/data.

Security and compliance:

• Define end-to-end security: OAuth 2.0 / API Keys from Coupa (per tenant), mTLS when applicable, secret management, SSO (SAML 2.0/OIDC) and role segregation.
• Ensure compliance (LGPD) regarding personal/supplier data, data classification/masking, retention and access policies.
• Address audit/SOX requirements: trails, segregation of duties, immutability and control evidence.

Observability and operation:

• Instrument metrics, logs and distributed tracing (e.g., OpenTelemetry) in integrations; define business KPIs (req→PO→invoice cycle time, punchout/cXML success rate, exceptions per thousand documents).

Data and governance:

• Support MDM and data quality: supplier deduplication, tax/banking validation, catalog and contract governance.
• Define format standards (JSON, cXML, CSV/CIF), mappings and transformations; select ETL/ELT vs. near real-time/CDC when pertinent.

Delivery and technical leadership:

• Guide squads in the complete cycle (discovery → design → implementation → testing → deploy → operation).
• Collaborate with PM/PO and business areas on prioritization, acceptance criteria and risk management; decompose epics and integration roadmaps.
• Promote CI/CD for integrations, test automation and predictable releases; guide use of API gateways and service/event catalog.