Key Account Manager

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

The Key Account Manager (KAM) is responsible for spearheading the development of new direct Large Enterprise Accounts within the Retail sector and nurturing high-level relationships with current key accounts to ensure continued growth.

The key candidate will have the following responsibilities:

• Key Account Business Development: Drive new account acquisition and expansion with large strategic Brick and Mortar Retailers through cold-calling, leveraging internal resources, securing pilots, negotiating contracts, and closing deals.

• Strategic Account Management: Develop and execute comprehensive account strategies for key accounts, ensuring effective day-to-day management.

• Cross-Functional Collaboration: Partner with internal teams, including presales engineers, marketing, product management, product-focused sales, sales operations, and channel teams/partners, to accelerate new account acquisitions and/or growth.

• Forecasting & Pipeline Management: Provide accurate weekly, monthly, and quarterly sales forecasts and maintain a robust pipeline to ensure predictable and sustainable growth.

• Customer Engagement: Cultivate executive-level relationships and collaborate closely with key decision-makers within customer organizations, as well as conduct joint sales calls with resellers and distributors to stimulate end-user demand.

• Market Awareness: Continuously monitor competitive dynamics and emerging technology trends to anticipate and address their impact on Motorola Solutions.

• CRM Excellence: Ensure accurate and up-to-date customer intelligence and reporting within Motorola’s CRM system.

Preferred Qualifications:

• Retail Technology sales experience strongly preferred (SaaS, hardware, software, services, etc.)

• Complex C-Level, Enterprise selling experience required

• Demonstrated track record of selling complex technology solutions to large, national/global Retailers (e.g., big box, grocery, DIY, fashion, specialty retail).

• Sales Savvy: Deep understanding of technology sales to enterprise accounts, including procurement processes and competitive landscapes.

• Channel * Direct Sales Proficiency: Strong expertise in both direct sales models and distribution channels, including reseller ecosystems.

• Strategic Relationship Building: Exceptional ability to cultivate and maintain strong relationships with C-level executives, distributors, and partners.

• Consultative Selling: Skilled in positioning diverse products and solutions, both individually and collectively, to create compelling, customized value propositions for assigned accounts.

• Communication: Highly effective written, oral, and presentation skills.

• Analytical Acumen: Strong organizational and analytical skills to drive data-driven decision-making.

• Agile Learning & Adaptability: A quick learner with the capacity to rapidly understand and clearly articulate the value of new products and solutions.

Location & Travel Requirements:

• Ability to travel up to 50% of the time within North America

• Candidates can live anywhere in the United States

Target Base Salary Range: $110,000 - $140,000 USD based on experience

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

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Basic Requirements

• Bachelor's Degree with 4+ years of sales experience OR 6+ years of sales experience

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.