Key Account Manager

Paytm

2+ Years | Goa, India (On Site) | Full Time | 9 months ago
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Job Summary

Paytm, India's leading mobile payments and financial services company, seeks a Key Account Manager for its Oil & Gas division in Goa. The role involves managing programs for clients and brands, focusing on accelerating core growth metrics in sales and distribution. The individual will guide a working group, monitor team members, and ensure efficient resource utilization. Responsibilities include developing business strategies, managing sales teams, hiring and building new teams, defining sales structures, coordinating training programs, managing customer expectations, and improving sales processes. The job also involves educating merchants on the benefits of swipe machines (EDC) and managing their accounts, requiring exceptional communication, presentation, and relationship-building skills, along with the ability to execute sales strategies effectively.

Must Have

  • 2+ years of experience in Distribution sales in fintech, Banking/ Sales, EDC Sales.
  • Develop plans and strategies for business development and sales goals.
  • Manage sales teams and resources for growth.
  • Manage customer expectations and satisfaction.
  • Exceptional communication, presentation, and relationship building skills.
  • Ability to aggressively manage sales strategy execution.
  • Ability to work independently and collaboratively.
  • Bachelor's degree in business or marketing.
  • Strong understanding of local language.
  • Self-motivated and goal-oriented.

Good to Have

  • MBA preferred.
  • Willingness to travel as needed.

Job Description

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:
Oil & Gas
This team is directly responsible for growth of Oil and Gas offline transactions & users at Paytm.

About the role:
Team Leader To work with the business to understand and manage Programs being run for the Clients/Brands. And for accelerating the core growth metrics focusing on sales & distribution. Provides guidance and instruction to a working group about a project or portfolio of projects. These leaders are responsible for monitoring the efforts of the team members and getting the work done effectively and efficiently with the proper utilization of resources.

Skills that will help you succeed in this role:

2+ yrs. of experience in Distribution sales in fintech, Banking/ Sales, EDC Sales.

Develop plans and strategies for developing business and achieving the company's sales goals.

Create a culture of success and ongoing business and goal achievement.

Manage the sales teams and resources to deliver growth.

Hire and build a new team to support our growing needs and future projects.

Define optimal sales force structure.

Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.

Manage customer expectations and contribute to a high level of customer satisfaction.

Define sales processes that drive desired sales outcomes and identify improvements.

Going to the Merchant and educating him/her about the benefits of the Swipe machine (EDC) converting them and managing their accounts.

Exceptional communication, presentation skills and relationship building skills.

Ability to aggressively manage the successful execution of a sales strategy.

Ability to work independently and collaboratively in a team environment.

Qualifications:

Bachelor's degree in business, marketing, or a related field (MBA preferred).
Should have a strong understanding of the local language.
Self-motivated and goal-oriented, with a demonstrated ability to work independently and as part of a team.
Willingness to travel as needed to meet with clients and attend industry events.