Key Account Manager-Global Accounts

1 Month ago • 5-8 Years • ₹16,00,000 LPA - ₹21,00,000 LPA

Job Summary

Job Description

As the Global Account Manager, you will be the primary point of contact for clients, building strong relationships with Zones personnel. You will lead regular health checks to align with current and future opportunities. Your responsibilities include growing core services, partnering with the field for services, and automating client standards using system integration tools. Additionally, you will be responsible for B2B sales, generating enterprise and SMB business, and focusing on IT Infrastructure support services, solution selling, and managed services for enterprise network management solutions. The role emphasizes building strong client relationships and driving revenue growth.
Must have:
  • Proven account management experience.
  • Strong communication and presentation skills.
  • Experience delivering client-focused solutions.
  • Ability to manage multiple projects.
  • Excellent listening and negotiation skills.
Good to have:
  • Knowledge of IT landscape hardware/software/AT products.
  • Skilled in managing leading IT OEMs.
  • Experience selling IT hardware & software products.

Job Details

Company Overview:

 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.  

Position Overview: 

Focus the GAM on the primary GAM goals by rationalizing the scope of support activities directly administered by a GAM and building a robust support organization. 

Shift administrative and support activities to the CSM organization, with training and staffing aligned to customer satisfaction measured by SLA compliance and NPS. 

Expand the capacity of a GAM to simultaneously manage multiple Global Accounts. 

Tighten the hand-offs and collaboration in the team selling and support model (e.g., partnership with CE for services. 

What you’ll do as the (Global Account Manager)

You are the central point for your clients requiring that you develop strong relationships with all Zones personnel that support them. You will also lead regular health checks requiring that you keep Zones in-tune and aligned with current and future opportunities.  

Priority to grow core and partner with field for services. Clients have needs outside of their managed standards. When this happens, be prepared, and use your Zones resources to orchestrate a conversation that leads you to further wallet-share 

Automate 100% of your clients managed standards using system integration tools. 75-80% of your client’s business will be purchasing standards.  Digital adoption allows a more seamless interaction with Zones, lowers our cost to serve, and enhances customer satisfaction. 

Proven account management or other relevant experience

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.

Experience in delivering client-focused solutions based on customer needs

Proven ability to manage multiple projects at a time while paying strict attention to detail

Excellent listening, negotiation, and presentation skills. Excellent verbal and written communications skills

Self-motivated and able to thrive in a results-driven environment

Natural relationship builder with integrity, reliability, and maturity

Ability to prioritize among competing tasks

Problem-solving skills

Excellent time and project management skills.

Keen attention to detail and adherence to deadlines

Ability to establish & maintain working relationships with OEM principals, Vendors & Suppliers.

 

 

 

What you will bring to the team:

 

Bachelor's degree in area of specialty

5-8 yrs experience in managing large enterprise/global account

Knowledge of IT landscape hardware/Software/AT products

Good communication & presentation skills

Skilled in managing leading IT OEM’s.

Managing internal & external customers. Will be responsible for B2B sales

Must have experience selling IT hardware & Software products,Will be responsible for completing target.

Will be only responsible for generating Enterprise Business/SMB (Small Medium Business).

Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life.


At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. 

 

Similar Jobs

The Walt Disney Company - Product Designer II - Enterprise Design

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
2 Weeks ago
Tencent - Patent Litigation Attorney

Tencent

Shenzhen, Guangdong Province, China (On-Site)
4 Months ago
Zinnia - Senior Auditor - IT, cybersecurity & infrastructure

Zinnia

Gurugram, Haryana, India (On-Site)
1 Day ago
Warner Bros Games - Design Director

Warner Bros Games

London, England, United Kingdom (Hybrid)
2 Months ago
NVIDIA - Senior Electronics Failure Analysis Hardware Engineer

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Keywords Studios - IT Senior Support Manager

Keywords Studios

Dublin, County Dublin, Ireland (Hybrid)
1 Week ago
Ubisoft - Senior Rigger

Ubisoft

Montreal, Quebec, Canada (Hybrid)
2 Weeks ago
Whatnot - Senior IT Systems & Ops Engineer

Whatnot

San Francisco, California, United States (On-Site)
1 Day ago
WebFX - Remote Copywriter

WebFX

Philadelphia, Pennsylvania, United States (Remote)
5 Months ago
PlayStation Global - Senior Legal Operations Specialist

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
1 Month ago
Interactive Brokers - Senior Java Developer

Interactive Brokers

Budapest, Hungary (Hybrid)
6 Months ago
Likewise - GTM, Strategy and Operations Manager

Likewise

Southlake, Texas, United States (On-Site)
1 Day ago
Next Level Business Services - Project Manager - Mobility

Next Level Business Services

Collegeville, Pennsylvania, United States (On-Site)
6 Months ago
PhonePe - Product Manager

PhonePe

Bengaluru, Karnataka, India (On-Site)
9 Hours ago
Ness Digital - Lead .Net Full-stack Engineer

Ness Digital

Timișoara, Timiș, Romania (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Noida, Uttar Pradesh, India

Zamp - Talent Recruiter

Zamp

Bengaluru, Karnataka, India (On-Site)
11 Months ago
Conga - Senior Software Engineer

Conga

India (On-Site)
21 Hours ago
PhonePe - Social Media Manager

PhonePe

Bengaluru, Karnataka, India (On-Site)
9 Hours ago
Ajmera Infotech - Sr. Backend Engineer - Node Expert

Ajmera Infotech

Bengaluru, Karnataka, India (On-Site)
8 Months ago
PwC - CRM Functional - Senior Associate

PwC

Mumbai, Maharashtra, India (On-Site)
7 Months ago
T systems - German Translator

T systems

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Krafton india - Sr Product Manager

Krafton india

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Blinkhealth - Cloud Engineer

Blinkhealth

India (On-Site)
1 Day ago
Microsoft - Principal Software Engineering Manager

Microsoft

Noida, Uttar Pradesh, India (On-Site)
2 Weeks ago
PwC - IN-Manager _SAP ABAP_Advisory_Enterprise APPs  SAP_Chennai

PwC

Chennai, Tamil Nadu, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Boston, Massachusetts, United States (On-Site)

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)

Noida, Uttar Pradesh, India (On-Site)

Auburn, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Noida, Uttar Pradesh, India (On-Site)

View All Jobs

Get notified when new jobs are added by Zones LLC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug