Key Account Manager - Tech & Durables

12 Minutes ago • 2-3 Years • Account Management

Job Summary

Job Description

NielsenIQ is seeking a Key Account Manager for Tech & Durables to drive sales to data partners (retailers) by offering commercial propositions and collaborating with other business units. The role involves establishing and developing data partnerships, acting as a strategic partner to retailers, providing insights, and ensuring effective training and onboarding. The manager will educate partners on product features, drive adoption of the reporting platform, and become a market expert. Responsibilities also include delivering presentations, developing use cases, and collecting feedback for product improvement, as well as recruiting new T&D retailers.
Must have:
  • Drive sales to data partners (retailers) via offering commercial propositions of extra value.
  • Collaborate with other business units at the pre-sales, sales stages.
  • Establish and develop data partnerships and relationships with local retailers.
  • Act as strategic partner to retailers providing insights and premium customer service.
  • Ensure effective and efficient partners training and onboarding of new data partners.
  • Educate partners about the most relevant features/functionalities of our product portfolio for their specific business needs.
  • Drive adoption (i.e. activation, reactivation and engagement) of reporting platform within partners organization by demonstrating clear ROI to client.
  • Drive reporting platform usage with senior stakeholders in the partner’s organization (wherever relevant).
  • Become a market expert in one or more categories / industry segments.
  • Deliver insightful presentations and actionable recommendations to our partners.
  • Work closely with partners to develop use cases demonstrating value being provided to clients.
  • Ensure to be updated on relevant knowledge and has deep understanding of platform offerings.
  • Collect and provide feedback to product teams on functionality, features, etc. of gfknewron platform as well as to operations and other teams on non-platform issues to drive better client experience.
  • Recruit new T&D retailers into data partnerships to continuously increase coverage and improve data quality.
  • Ideally 2-3 years of experience in retail sales, consumer electronics, e-commerce, market research or equivalent business units.
  • Master or Bachelor degree.
  • Very good command of English.
  • Understanding of sales process for durable goods and technology clients.
  • Strong presentation and communication skills, client obsessed approach.
  • Proactive and consistent engagement with multi-disciplined teams.
  • Creativity and the ability to address real-world business problems analytically.
Perks:
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

Job Details

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com

Job Description

  • Drive sales to data partners (retailers) via offering commercial propositions of extra value.
  • Collaborate with other business units at the pre-sales, sales stages.
  • Establish and develop data partnerships and relationships with local retailers to ensure comprehensive and high-quality data feed for Market Intelligence products portfolio.
  • Act as strategic partner to retailers providing insights and premium customer service.
  • Ensure effective and efficient partners training and onboarding of new data partners.
  • Educate partners about the most relevant features/functionalities of our product portfolio for their specific business needs.
  • Drive adoption (i.e. activation, reactivation and engagement) of reporting platform within partners organization by demonstrating clear ROI to client.
  • Drive reporting platform usage with senior stakeholders in the partner’s organization (wherever relevant).
  • Become a market expert in one or more categories / industry segments.
  • Deliver insightful presentations and actionable recommendations to our partners.
  • Work closely with partners to develop use cases demonstrating value being provided to clients.
  • Ensure to be updated on relevant knowledge and has deep understanding of platform offerings.
  • Collect and provide feedback to product teams on functionality, features, etc. of gfknewron platform as well as to operations and other teams on non-platform issues to drive better client experience.
  • Recruit new T&D retailers into data partnerships to continuously increase coverage and improve data quality.

Qualifications:

  • Ideally 2-3 years of experience in retail sales, consumer electronics, e-commerce, market research or equivalent business units.
  • Master or Bachelor degree.
  • Very good command of English.
  • Understanding of sales process for durable goods and technology clients.
  • Strong presentation and communication skills, client obsessed approach.
  • Proactive and consistent engagement with multi-disciplined teams.
  • Passion, dedication, and commitment.
  • Creativity and the ability to address real-world business problems analytically.
  • Eagerness to learn, open mindset, team spirit, and result driven attitude.
  • Willingness to be a team player with ability to work in a flexible, fast changing environment.

#LI-SG1

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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