Key Account Representative

Company Description

Please note that this role will be filled through a third-party recruitment agency. However, all hiring processes, including applications and interviews, will be managed by Mattel.

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

Join Our Team as a Key Account Representative!

We are currently seeking a dynamic and results-driven Key Account Representative to join our team working in Hungary. If you are passionate about building strong relationships, driving sales, and thriving in a fast-paced, multinational environment, this opportunity is for you.

We’re looking for individuals who are eager to make an impact, excel in a collaborative setting, and are motivated to surpass goals. In this role, you will have the chance to develop your skills, grow your career, and contribute to the success of a leading global brand in the toy industry.

Are you ready to unlock your potential and be part of an innovative, high-performing team? Join us and help bring smiles to customers around the world!

Job Description

As a Key Account Representative, you will play a crucial role in managing and growing relationships with key retail partners, ensuring the seamless execution of sales strategies, and driving revenue growth across multiple channels. This position combines strategic planning with hands-on execution, giving you the opportunity to make a measurable impact on our business success.

You will work closely with cross-functional teams, including Brand Activation, Sales Support, and Finance, to ensure alignment of account strategies with broader business goals. Additionally, you’ll engage directly with customers to foster strong partnerships and identify new growth opportunities.

Key Responsibilities:

• Building and Maintaining strong relationships with direct customers.
• Actively Seek and Explore new opportunities to expand product distribution in the market through Brick and Mortar and eCommerce channel
• Customer Orders & Sales: Collaborate closely with buyers, external merchandisers, and internal customer service teams to secure orders and execute both short- and long-term sales plans.
• Meting or exceeding Sales Targets and contributing to the company’s revenue goals.
• Forecasting: Utilize internal tools and data sources to manage and refine account forecasts, ensuring maximum sales while optimizing inventory management.
• Promotional Planning & Trade Execution: Lead the end-to-end promotional process, from planning through to execution, in collaboration with Brand Activation and Sales Support. Take ownership of the promotional budget and drive top-tier in-store and online activations.
• Regular Store/Market Visits: Organize and conduct regular store visits to assess compliance, competitor activity, and overall execution at the store level.
• Cross-Department Collaboration: Work closely with internal departments, particularly with finance to ensure seamless coordination of accounts receivable (AR) processes, while fostering strong internal relationships.
• Strategic Planning: Develop in-depth knowledge of retailer and market dynamics in the toy industry. Lead annual account planning efforts, creating long-term strategies that align with our goals for profitable growth.

Qualifications

What we’re looking for:

• Ability to manage by influencing, building relationships at all levels, internally and externally
• Strategic and creative thinker with the ability to challenge effectively
• Highly analytical with the ability to interpret data and insights
• Proven ability to work as a team player, utilizing influencing and leadership skills to make positive changes
• Highly organized but adaptable with a positive attitude to change
• Experience of problem solving and managing deadlines under pressure
• Excellent MS Office Skills (Excel and Powerpoint)

Experience

• 3+ years experience in Sales, working directly with key accounts
• Cooperation with eCommerce customers
• Solid account management experience

Additional Information

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.