Lead Community Manager
About the job
You will have impact and fun at work by:
- Developing community strategies, content calendars, and campaigns that support the launch and live operations for our new Puzzle mobile game.
- Collaborating with the cross-functional marketing teams, and external partners to create engaging content that informs, excites, and inspires our players, with the goal of boosting long-term engagement and building a positive player community.
- Teaming up with our UXR team to define the right communication channels for our new games and create strategies to grow and nurture those spaces.
- Working closely with Player Support to establish community guidelines, policies, and best practices to support your community. You’ll also create a process to make sure player feedback gets back to the game teams, with suggestions on short and long-term solutions to solve negative sentiment drivers or other live issues.
- Providing mentorship and guidance to other members in the community team and across Puzzle Studio.
- Building meaningful relationships with fans, content creators and our most dedicated players.
- Staying on top of the latest trends in social media, community management and marketing.
Experience and skills we are looking for:
- Experience creating large-scale community management strategies from scratch, especially in casual mobile games. Experience with puzzle games is a bonus!
- A proven track record of building and nurturing online gaming communities on social media platforms, such as Facebook, Instagram, TikTok, Twitter/X, Discord, YouTube.
- Excellent written and verbal communication skills in English, with experience in both long-form blogs and social media content.
- Strong ability to mentor and train less experienced team members.
- Ability to process large amounts of information rapidly, keeping track of different simultaneous activities in your communities as well as collaborating with different teams on multiple projects or campaigns.
- Ability to see the big picture and understand how individual contributions impact the game's success.
- Experience working with brand guidelines to ensure consistency across all channels.
About The Company
Rovio Entertainment Corporation is a global mobile-first games company that creates, develops and publishes mobile games, which have been downloaded over 5 billion times. Rovio is best known for the global Angry Birds brand, which started as a popular mobile game in 2009, and has since evolved from games to various entertainment, animations and consumer products in brand licensing. Rovio has produced The Angry Birds Movie (2016), and its sequel, The Angry Birds Movie 2 was released in 2019. The company offers multiple mobile games and has eight game studios – one in Espoo (Finland), one in Stockholm (Sweden), one in Copenhagen (Denmark), one in Barcelona (Spain), two in Montreal and one in Toronto (Canada). The studios also include a subsidiary in Izmir (Turkey) called Ruby Games, which was acquired in 2021. Most of the employees are based in Finland where Rovio is headquartered. The company’s shares are listed on the main list of NASDAQ Helsinki stock exchange with the trading code ROVIO. Sega Europe Limited has acquired more than 90 percent of Rovio’s issued and outstanding shares and will delist the company from NASDAQ Helsinki stock exchange as soon as permitted under applicable laws.
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