Lead Site Reliability Engineer

OpenText is seeking a security-focused Lead Cybersecurity Site Reliability Engineer to join their global team. This role involves designing, implementing, and operating cybersecurity solutions across multi-cloud platforms (AWS, Azure, GCP) and SaaS ecosystems. The SRE will apply SRE principles to ensure reliability, performance, and security of critical infrastructure, providing operational support, managing cloud infrastructure with IaC, implementing robust cloud security controls, and collaborating with various teams to align security and reliability goals.

Must Have

• Provide direct operational support for cybersecurity products and technologies across multi-cloud environments.
• Configure and manage cloud infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform.
• Maintain system uptime, apply patches, and ensure security across all cloud platforms.
• Integrate and manage SaaS-based cybersecurity solutions (e.g., CrowdStrike, Okta, Prisma).
• Implement robust cloud security controls including access management, encryption, and vulnerability assessments.
• Conduct performance analysis, capacity planning, and proactive monitoring to optimize system reliability.
• Apply SRE principles to improve system resilience, including incident response.
• Collaborate with engineering, product, and compliance teams to align security and reliability goals with business objectives.
• Maintain technical documentation including architecture diagrams, specifications, and best practices.
• Stay current with emerging cloud technologies, cybersecurity trends, and SRE methodologies.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 5+ years of experience in Multi-cloud environments (AWS, Azure, GCP).
• 5+ years of experience in SaaS cybersecurity tools and enterprise integration.
• 5+ years of experience in DevOps tools (e.g. Jenkins, GitLab, Terraform).
• 5+ years of experience in Container orchestration (e.g., Kubernetes).
• 5+ years of experience in Managing modern databases (e.g., Aurora, PostgreSQL).

Good to Have

• Strong understanding of cybersecurity principles and technologies.
• Competence in AI technologies.
• Proficiency in scripting languages (e.g. Python, PowerShell, Bash).
• Experience with observability tools (e.g. Zabbix, Grafana, CloudWatch).
• Familiarity with compliance frameworks (ISO 27001, GDPR, FedRAMP, SOC 2, PCI DSS).
• Advanced English proficiency and excellent communication skills.
• Comfortable working with geographically distributed teams.

Description

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OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:

We are seeking a highly skilled and security-focused Lead Cybersecurity Site Reliability Engineer (SRE) to join our global team. This role is ideal for the hands-on engineer who thrives in dynamic, multi-cloud environments and is passionate about building secure, scalable, and resilient systems.

As a Cybersecurity SRE, you will play a critical part in the design, implementation, and operation of cybersecurity solutions across public cloud platforms (AWS, Azure, GCP) and SaaS ecosystems. You will apply SRE principles to ensure the reliability, performance, and security of critical infrastructure and services. Your expertise in cloud technologies, security and SRE principles will drive the success of our cloud initiatives and ensure our systems operate seamlessly.

What you will do:

• Provide direct operational support for cybersecurity products and technologies across multi-cloud environments.
• Configure and manage cloud infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform.
• Maintain system uptime, apply patches, and ensure security across all cloud platforms.
• Integrate and manage SaaS-based cybersecurity solutions (e.g., CrowdStrike, Okta, Prisma).
• Implement robust cloud security controls including access management, encryption, and vulnerability assessments.
• Conduct performance analysis, capacity planning, and proactive monitoring to optimize system reliability.
• Apply SRE principles to improve system resilience, including incident response.
• Collaborate with engineering, product, and compliance teams to align security and reliability goals with business objectives.
• Maintain technical documentation including architecture diagrams, specifications, and best practices.
• Stay current with emerging cloud technologies, cybersecurity trends, and SRE methodologies.

What you need to succeed:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 5+ years of experience in:
• Multi-cloud environments (AWS, Azure, GCP)
• SaaS cybersecurity tools and enterprise integration
• DevOps tools (e.g. Jenkins, GitLab, Terraform)
• Container orchestration (e.g., Kubernetes)
• Managing modern databases (e.g., Aurora, PostgreSQL)

Desirable Skills:

• Strong understanding of cybersecurity principles and technologies.
• Competence in AI technologies.
• Proficiency in scripting languages (e.g. Python, PowerShell, Bash).
• Experience with observability tools (e.g. Zabbix, Grafana, CloudWatch).
• Familiarity with compliance frameworks (ISO 27001, GDPR, FedRAMP, SOC 2, PCI DSS).
• Advanced English proficiency and excellent communication skills.
• Comfortable working with geographically distributed teams.

One Last Thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.