Senior DevOps Engineer

As a Senior DevOps Engineer, you will be a key player on the Infrastructure and Platform Services team, servicing the Identity Security Cloud platform in the UAE region. You will be responsible for DevOps work, proactively collaborating with Engineering, Product, and Services to implement and operate global customer-facing SaaS infrastructure. This role requires being physically located in the UAE to meet customer requirements, focusing on data store operations and ensuring seamless product availability for large enterprises worldwide.

Must Have

• Physically located in the UAE due to customer requirements.
• Experience in 24x7 production operations, preferably supporting highly available SaaS or cloud services.
• Experience with cloud infrastructure environments, preferably AWS.
• Experience with Kubernetes and tools like ArgoCD.
• Experience deploying and maintaining databases and distributed data stores: MySQL, PostgreSQL, Redis, Elasticsearch, Cassandra, S3, DynamoDB, Kafka.
• Experience with Machine Learning and data tools such as Apache Airflow and Flink.
• Experience with release automation (Jenkins), system administration, system configuration, and system debugging.
• Experience using scripting languages (Python, Bash, PowerShell) and infrastructure-as-code tools (Terraform).
• Strong understanding of system and networking concepts and troubleshooting techniques.
• Strong interpersonal and teaming skills.
• Ability to operate in an agile, entrepreneurial start-up environment.

Good to Have

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.

• This is a remote position; however, you will also have access to an office for team gatherings and planning sessions as needed. Due to the requirements of UAE customers, this position requires being physically located in the UAE. In-person interviews will be required.

About SailPoint:

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Built on a foundation of AI and ML, our Identity Security Cloud Platform, Atlas delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

About the role:

As a key player on the Infrastructure and Platform Services team servicing the Identity Security Cloud platform, you will be responsible for DevOps work in our UAE region. You will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

You will be a member of the UAE DevOps team that performs data store operations and DevOps work for our product running in the UAE region. You will work closely with Software Engineers and DevOps Engineers alike. You will partner with leaders at all levels across the organization on making our product work while meeting data sovereignty requirements.

Due to the requirements of UAE customers, this position requires being physically located in the UAE.

About the team:

The UAE DevOps team will work together to implement, maintain, and support our SailPoint products in the UAE region in AWS. The team will provide hands on implementation and support in AWS in the UAE region for our SaaS products.

Roadmap for success:

Within first 30 days:

• Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment.
• Begin working on projects and improvements we have planned

By 90 days:

• Collaborate on projects with team members and other teams
• Be fully integrated with the team, join the on-call rotation to support our product
• Become an expert on how the SailPoint ISC product operates

By 6 months:

• Own and implement projects to successfully operate on data stores in an environment with restricted access
• Become a subject matter expert on the data stores used for our products
• Independently handle any on-call incidents
• Collaborate with other teams to securely bring new features and services into production in the UAE region
• Proactively meet standards for information security and compliance (such as ISO, SOC, SSAE 16, etc.)

Requirements:

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• Experience with cloud infrastructure environments, preferably AWS
• Experience with Kubernetes and tools like ArgoCD
• Experience deploying and maintaining databases and distributed data stores: MySQL, PostgreSQL, Redis, Elasticsearch, Cassandra, S3, DynamoDB, Kafka
• Experience with Machine Learning and data tools such as Apache Airflow and Flink
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Python, Bash, PowerShell, etc.) and infrastructure-as-code tools (Terraform)
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.

Education (preferred, not required):

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.