Learning Operations Analyst

The Learning Operations Analyst is responsible for driving operational excellence and technical efficiency across learning content production, and delivery workflows. This role partners closely with cross-functional teams—including content development, learning experience design, video production, SMEs, and technical writing—to analyze, optimize, and streamline processes, tools, and data flows. The ideal candidate is detail-oriented, data-driven, and passionate about enabling teams to deliver high-quality learning experiences at scale.

Key Responsibilities

• Analyze and map current learning operations, workflows, and technical processes across the Customer Learning team and partner groups
• Identify opportunities for process automation, system integration, and workflow optimization to improve efficiency, reduce manual effort, and accelerate content delivery.
• Collaborate with content developers, learning experience designers, copyeditors, and video producers to ensure seamless handoffs and data integrity throughout the content lifecycle.
• Gather, interpret, and report on operational data and KPIs to inform decision-making and continuous improvement.
• Support the implementation and maintenance of learning technologies, content management systems, and analytics tools.
• Troubleshoot and resolve technical issues related to learning platforms, integrations, and data flows.
• Document processes, create user guides, and deliver training to team members on new tools or workflows.
• Stay current with industry best practices in learning operations, technology, and analytics, and recommend innovative solutions.
• Foster a culture of collaboration, transparency, and continuous improvement across the Customer Learning team.

Qualifications

• Bachelor’s degree in Business, Information Systems, Learning Technologies, or a related field (or equivalent experience).
• 2+ years of experience in operations analysis, learning operations, or a similar role—preferably in a learning, content, or technology-driven environment.
• Strong analytical and problem-solving skills; experience with process mapping, workflow analysis, and data reporting.
• Familiarity with learning management systems (LMS), content management systems (CMS), and digital learning tools.
• Experience with automation tools, integrations (APIs, Zapier, Make), and data visualization platforms is a plus.
• Excellent communication and collaboration skills; ability to work effectively with cross-functional teams.
• Detail-oriented, organized, and able to manage multiple projects simultaneously.
• Proactive, adaptable, and eager to drive positive change.

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $80,300 and $117,810. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.