Live Project Coordinator (F/H/NB) – Franchise The Crew

As a Live Project Coordinator for The Crew franchise at Ubisoft Ivory Tower, you will ensure the smooth running of live operations and maintain a high level of service quality for players, considering community expectations. Key responsibilities include managing in-game news, tracking live bugs, planning game maintenance, and coordinating with internal Ubisoft teams.

Must Have

• Manage the In-Game News calendar and its integration into the game
• Monitor Live bugs in collaboration with LiveQA teams
• Plan and organize game maintenance
• Ensure liaison and communication with various internal Ubisoft teams for all topics related to The Crew franchise
• Organize early access testing phases with players, considering Production team needs and dependencies
• Monitor KPIs on your subjects and ensure the quality of these indicators
• Perform operational project management tasks (organizing meetings, taking notes, reports, JIRA tracking, etc.) and report regularly to your manager
• Excellent command of English (oral and written), ease of communication
• Passion for the video game industry, good knowledge of game production, especially GaaS/Live
• Ability to manage multiple subjects simultaneously, complexity management & prioritization
• Ability to work in a multicultural environment with diverse teams

Perks & Benefits

• Hybrid work model
• Opportunity to stay connected with your team and aligned with company priorities
• Ability to maintain work-life balance
• Work with teams and projects that inspire and challenge you every single day
• Inclusive environment

COMPANY DESCRIPTION

Play as a team, Race for excellence and Get creative ! At Ubisoft Ivory Tower, we have been driven daily by these values since 2007. Join us to work on our successful franchise The Crew as a: Live Project Coordinator (F/H/NB).

JOB DESCRIPTION

Under the responsibility of the Live Associate Producer in charge of your skill development, you will be responsible for ensuring the smooth running of Live operations and maintaining a high level of service quality for players, taking into account community expectations.

Main missions:

• Manage the In-Game News calendar and its integration into the game
• Monitor Live bugs in collaboration with LiveQA teams
• Plan and organize game maintenance
• Ensure liaison and communication with various internal Ubisoft teams for all topics related to The Crew franchise
• Organize early access testing phases with players, considering Production team needs and dependencies
• Monitor KPIs on your subjects and ensure the quality of these indicators
• Perform operational project management tasks (organizing meetings, taking notes, reports, JIRA tracking, etc.) and report regularly to your manager

QUALIFICATIONS

• Excellent command of English (oral and written), ease of communication
• Passion for the video game industry, good knowledge of game production, especially GaaS/Live
• Ability to manage multiple subjects simultaneously, complexity management & prioritization
• Ability to work in a multicultural environment with diverse teams

ADDITIONAL INFORMATION

Ubisoft is a global leader in video games, with teams around the world creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six to Just Dance and many more. We believe that diversity of perspectives advances both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!

We adopt a hybrid work model that helps you stay connected with your team and aligned with company priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are entirely office-based and are not eligible for hybrid work.

Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.