[LOST ARK] 게임운영(CS) 담당 (계약직)

Smilegate RPG is seeking a Contractual Game Operations (CS) Specialist for their flagship MMORPG, Lost Ark. The role involves handling customer inquiries, monitoring the official website, collecting and managing game data and player feedback (VOC), and proposing improvement strategies. This position requires a deep understanding of MMORPGs, strong written communication skills, and a proactive approach to problem-solving. The schedule includes rotating shifts, including evenings, weekends, and occasional night shifts. The ideal candidate will possess a passion for Lost Ark, strong analytical skills to identify and document issues effectively, and excellent communication abilities for collaborating with colleagues.