Level AI, a Series C startup founded in 2019 and headquartered in Mountain View, California, is revolutionizing customer engagement by transforming contact centers into strategic assets. Their AI-native platform utilizes advanced technologies like Large Language Models to extract deep insights from customer interactions, providing actionable intelligence to enhance customer experience and drive growth. As a vital team member, you will work with cutting-edge technologies and have a high-impact role in shaping AI-driven enterprise applications, collaborating with experienced professionals from top tech companies. You will contribute to building LLM-powered agents, support prompt engineering and RAG, collaborate on LLM experiments, help implement reasoning and memory modules, and deploy AI features.