Manager - Claims Advocate

12 Hours ago • 10 Years +

Job Summary

Job Description

The Damages/Business Interruption department is looking for a candidate with a minimum of 10 years of experience to join the intensive claims team of 8 people. You will join with your enthusiasm! You will bring your legal and relational skills both for claims management and for advising our clients (technical advice, responses to clients and defense of their interests with insurers). You will manage the compensation process from the declaration of the claim until its closure. You will establish a very good relationship with clients, insurers, experts, lawyers, etc., You will participate in calls for tenders, and ensure regular and rigorous follow-up of files (statistics, prescriptions, regulations) and regular information to the client and the Customer Manager.
Must have:
  • 10 years of experience in damage/business interruption claims.
  • Excellent interpersonal skills and teamwork ability.
  • Autonomous, rigorous, and customer service oriented.
Good to have:
  • Your motivation and mindset.
  • Customer service focus.
  • Fluent English, written and spoken.
Perks:
  • Team in a human-sized environment, the working environment, collaborative, benevolent, and demanding.
  • High-level technical supervision, supplemented by training allowing you to develop your skills.
  • An innovative approach to major claims; management of major account claims in France and internationally.
  • The diversity of the portfolio: claims in company risks of all kinds

Job Details

Company:

Marsh

Description:

Le département Dommages/Pertes d’Exploitation, recherche un ou une candidat(e) avec 10 années d'expérience minimum pour rejoindre l’équipe sinistre d’intensité composée de 8 personnes.

Ce que vous allez aimer :

  • Equipe à taille humaine, l’environnement de travail, collaboratif, bienveillant, et exigeant
  • Un encadrement technique de très haut niveau, complété de formations vous permettant de développer vos compétences
  • Une approche innovante en sinistres majeurs ; la gestion des sinistres grands comptes en France et à l’international 
  • La diversité du portefeuille : sinistres en risques d’entreprises de toute nature

Nous comptons sur vous pour

  • Nous rejoindre avec votre enthousiasme !
  • Apporter vos compétences juridiques et relationnelles tant pour la gestion des sinistres que pour conseiller nos  clients (conseils techniques, réponses aux clients et défense de leurs intérêts auprès des assureurs)
  • Piloter  le processus d’indemnisation depuis la déclaration du sinistre jusqu’à sa clôture
  • Mettre  en place un très bon relationnel avec les clients, assureurs, experts, avocats, etc.,
  • Participer aux Appels d’offres
  • Assurer un suivi régulier et rigoureux des dossiers (statistiques, prescriptions, règlement) et information régulière auprès du client et du Chargé de Clientèle

Prérequis

  • 10 années minimum d’expérience réussie en compagnie ou en cabinet de courtage dans le domaine des sinistres dommages/pertes d’exploitation
  • Faire preuve d’aisance relationnelle et avoir la capacité à travailler en équipe
  • Être autonome, rigoureux(se), porté(e) par le sens du service client

Ce qui fera la différence

  • Votre motivation et votre état d’esprit
  • Sens du service client
  • Votre anglais courant à l’écrit comme à l’oral

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.


Follow us on X at @MarshMcLennan.

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